tmuellerde Posted April 29, 2021 Share Posted April 29, 2021 When trying to open a document I get "Das Dokument wurde geöffnet, es traten jedoch Probleme auf" and "Ihre Datei war beschädigt, wir konnten jedoch eine ältere Version wiederherstellen. Sie sollten die Datei unter einem neuen Dateinamen speichern." If I click on "OK", it comes back with "Die Dokumentdatei ist beschädigt: ..." and "Die Dokumentdatei ist anscheinend beschädigt und muss nun geschlossen werden.". The only option left is to close it. Is there any way to recover that document? In the first step it seems to tell me, that it was able to save "an older version", but there is no way to access that "old version". Any pointers how to recover? Thanks, Tom PS This is Affinity Publisher 1.9.3. running on MacOS Big Sur. The document itself resides on central file server, so it's not part of a local TimeMachine backup. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 30, 2021 Staff Share Posted April 30, 2021 Hi @tmuellerde, Can you use this link to upload that file please? https://www.dropbox.com/request/wjwDLb9EIlJTFEv3A6aJ Quote Link to comment Share on other sites More sharing options...
tmuellerde Posted April 30, 2021 Author Share Posted April 30, 2021 Done. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 30, 2021 Staff Share Posted April 30, 2021 Thanks. I will get this logged., Quote Link to comment Share on other sites More sharing options...
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