Gitmesteak Posted April 29, 2021 Share Posted April 29, 2021 Hello, There is a bug that causes Designer to stop responding when creating a new document with the my templates folder missing. I had added a share/nas folder to keep my templates. My Nas has died and the share folder is not available. Now when launching the new document dialogue. Designer stopped working and does not recover so I can make a new docuement. Is there a way to remove template folder data without navigating to the dialogue>remove folder option? Please help me fix this. Environment: macOS 11.3 Designer 1.9.3 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 29, 2021 Staff Share Posted April 29, 2021 Hi Gitmesteak, Unfortunately I don't have access to a NAS or network share right now to try and replicate this issue on, however I did try it with a USB stick and removed that but wasn't getting the not responding behaviour you're seeing. However if you hold down Ctrl and then start the app up you should see a dialog box with lots of checkboxes appear. If you make sure only the first checkbox is ticked and then click 'Clear' it will clear the location of the custom template folders you've added. Quote Link to comment Share on other sites More sharing options...
Gitmesteak Posted May 1, 2021 Author Share Posted May 1, 2021 Hello Sean, Your workaround has worked perfectly. Thank you for your feedback. Quote Link to comment Share on other sites More sharing options...
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