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Hello,

I need some help. I was given a Gaomon M10k drawing tablet and am trying to set up the express key feature to open my Affinity programs. When I try to connect it from the desktop icon it say "Catastrophic Failure" (see picture) and when I look in both my C drive Programs x86 and just Programs the Affinity or  Serif file are not there. I am not sure what to do. Could someone please help?

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Hi @Keiko,

I suspect the problem is your pointing the keyboard software to a shortcut and not the actual program .exe file.  I can see from another post of yours that you purchased Affinity from the Microsoft Store and as such the install directory is kind of hidden.  I say kind of hidden, as if you see this post, it does link to a method you can use to locate the install folders for Microsoft Store apps.  

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