FSiedler Posted April 27, 2021 Share Posted April 27, 2021 Hello @all, i have the same issues now as this thread! Can´t open any files in Affinity Photo (PC) since the latest update. After a while, the program is crashing... Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted April 27, 2021 Staff Share Posted April 27, 2021 Hi @FSiedler, Welcome to the Affinity Forums Firstly I have split your post to a new thread, as I believe it better suits it's own investigation, separate from the issue being reported 3 years ago. Please ensure you are 'Following' this thread in the top right corner, if you wish to be notified of replies - Secondly, in regards to the issue you're reporting - I'm very sorry to hear you're having trouble! Can you please confirm for me: Does the app crash when creating/loading a document/image or do the crashes happen 'randomly' whilst editing? Does this happen for any document/image, or only certain ones? Do you see any error message or crash report on screen, or does the app simply close itself? Can you please open Edit > Preferences > Performance and provide a screenshot of your settings here? Many thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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