gr8rck Posted April 23, 2021 Share Posted April 23, 2021 Affinity has crashed a few times recently and my files are recoverable when I know where they are to open them but is there a cached folder location where I can find those versions more easily to recover? gr8rck Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 23, 2021 Share Posted April 23, 2021 When Affinity does an auto-save for recovery purposes, you do not need to know where the recovery files are. The recovery process is automatic with two scenarios after an application failure. Either: You open the program again: If you were working on any files that were not previously Saved by you, and given a name, you will be prompted to recover them. You use the program and try to open a previously-saved file, you will be prompted to Open the recovery version. However, where they are saved depends on the OS you use and which Store you purchased from. This FAQ describes the locations of the "user" folder. The "autosave" folder is located in the same area. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gr8rck Posted April 23, 2021 Author Share Posted April 23, 2021 That put me right where I needed to be and I was able to find what I'm after. Thanks for the help on this, saved me big time. Ryan. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 23, 2021 Share Posted April 23, 2021 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Gevoergun1 Posted March 6, 2022 Share Posted March 6, 2022 I think cache files are usually stored in the program's directory you are installing. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 7, 2022 Share Posted March 7, 2022 1 hour ago, Gevoergun1 said: I think cache files are usually stored in the program's directory you are installing. Welcome to the Serif Affinity forums. They are not stored there for the Affinity applications. Please see the information I posted above. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gervasd Posted March 29, 2022 Share Posted March 29, 2022 (edited) I had several problems with my Mac and wasn’t capable of restoring anything with Affinity. Maybe I am using an older version, I really don’t know, any advice? I went to SALVAGEDATA last time, but the problem still bothers me every day. For example, my computer doesn’t see software updates available, but it requires an update when I want to install a downloaded program. I searched everywhere, on youtube, on google and still can’t solve it. I got everything on a hard drive and restored Mac to factory settings but got the same problems. Can this be the reason why Affinity also fails to work? Edited March 30, 2022 by gervasd Quote Link to comment Share on other sites More sharing options...
gr8rck Posted March 30, 2022 Author Share Posted March 30, 2022 Did you find the files in the user folder for mac? They are definitely saved there for PC and that saved me a few times. gr8rck Quote Link to comment Share on other sites More sharing options...
R C-R Posted March 30, 2022 Share Posted March 30, 2022 15 hours ago, gervasd said: I had several problems with my Mac and wasn’t capable of restoring anything with Affinity. What kind of problems were you having? How specifically were you trying to restore anything & what was it you were trying to restore? Which Affinity app(s) do you have? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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