Vivian108 Posted April 18, 2021 Share Posted April 18, 2021 Granted I am a new user but I followed the help and also youtube but cannot get ok to work: I have about 50 tif files I want to change to jpg and save in the same location. I added all the files, checked save to same location, checked jpg left everything else blank, clicked on apply but ok will not highlight and nothing happens. please advise. Thanks Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 18, 2021 Share Posted April 18, 2021 Welcome to the Serif Affinity forums. Are you on a Mac? Do you have a button in the batch job dialog to authorize the operation? Did you do that? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Vivian108 Posted April 18, 2021 Author Share Posted April 18, 2021 thanks Walt.I am on Mac pro. I authorized it but still did not work. the other annoying thing is that in order to get to help I had to close the batch box and lost all the work. I did that twice as I followed the advice but did not work. I also removed any jpg files that were among the tif in case that was the problem. did not help Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted April 18, 2021 Share Posted April 18, 2021 Are the TIFFs all in one location and are they all on non-networked drives? The affinity suite has some difficulty with maintaining the connections with some networks and the cloud. Copy the TIFFs to the Mac's Hard Drive and put them in one folder just to see if there are any problems with network connections. Are there any problems with any of the TIFFs themselves in terms of Photo being able to open them, do they have layers? Where did the TIFFs originate from? Some applications make TIFFs which are difficult for Photo to parse. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Vivian108 Posted April 18, 2021 Author Share Posted April 18, 2021 They are on my main mac drive. they are good and simple tiffs easy to open and have been used in many places. should I instead try only a few at a time? Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted April 18, 2021 Share Posted April 18, 2021 1 minute ago, Vivian108 said: should I instead try only a few at a time? Took the advice I was thinking of. This will also let you know if any are corrupted. Are you using the latest version 1.9.3? I ask because that is what I use and it works fine for me. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Vivian108 Posted April 18, 2021 Author Share Posted April 18, 2021 Thanks i will upgrade..not on that version. will let you know Old Bruce 1 Quote Link to comment Share on other sites More sharing options...
Vivian108 Posted April 18, 2021 Author Share Posted April 18, 2021 upgraded but I must be doing something wrong. here are the steps I do? under file, batch. add...I add the tiffs. only 3 click parallel authorize: original location then I only click jpg and leave everything blank. I do not click on the dots that lead to other options. should I? and then click on apply and nothing happens. what am i doing wrong? Quote Link to comment Share on other sites More sharing options...
Vivian108 Posted April 18, 2021 Author Share Posted April 18, 2021 DearAll solved problem was i clicked apply that is just for macros not for just extension changes i now went right to ok thanks all walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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