Abderrahim Anejjar Posted April 18, 2021 Share Posted April 18, 2021 Good night. My wife was working on the affinity designer and the app began to close by itself. She was working for a few minutes and suddenly the app closes. it is happening many times. I added a video for demonstration. thank you IMG_1061.MP4 Quote Link to comment Share on other sites More sharing options...
DM1 Posted April 18, 2021 Share Posted April 18, 2021 7 hours ago, Abderrahim Anejjar said: She was working for a few minutes and suddenly the app closes. it is happening many times It looks like you are running out of ram. Slow redrawing objects. Make sure all other apps are closed, they use ram too. Try resetting the iPad. Hold down power button until you get the close slider. Close the iPad down and then restart (power on). This will free up any ram held in reserve by the operating system. Finally, with the file open try clearing history (the clock icon. Tap the bars icon in top corner and delete history. That will free up more ram. Let us know if that helps. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 19, 2021 Staff Share Posted April 19, 2021 Hi Abderrahim Anejjar, This looks very similar to a crash that another user has encountered after deleting a layer and then drawing again. It is something we've reproduced and passed on to development. Quote Link to comment Share on other sites More sharing options...
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