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Redownload onto a new computer (Mrs Helen Wilson)


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Hi

I have been using Affinity Photo for some time on my Windows desktop.  However, I have recently had my computer overhauled and no longer have the App.  How can I download it again?  I tried to redeem my original purchase voucher but it said it was out of date.

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You should have the information regarding your Product Key somewhere from when you originally purchased it from the Affinity Store so download and use the Product Key. I am a Mac user so I am not certain how the Windows side works with the Microsoft Store but it should be in there waiting for you download it again.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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  • Staff

@h wilson

As the Affinity Store Help says

Quote

How do I download my digital product again?

You can download your digital product at any time by logging into your Affinity Account and visiting the Downloads & Keys option.

If you want to pick up your Product keys at a later date you can sign in to your Affinity Account. The Downloads & Keys page will display your products for download along with their email/product key combinations needed to complete each product’s installation.

 

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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