Xarvo Posted April 12, 2021 Share Posted April 12, 2021 (edited) When I make, selection, and refine it and apply it in the latest version of Affinity Photo for iPads, Affinity Photo crashes in almost all cases, regardless of the image used. IMG_0187.MP4 Edited April 12, 2021 by Xarvo Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 14, 2021 Staff Share Posted April 14, 2021 Hi @Xarvo, Welcome to the forums. What iPad model have you got? Quote Link to comment Share on other sites More sharing options...
swordfishtrombone Posted April 18, 2021 Share Posted April 18, 2021 I am new in this forum and I’m not sure whether this is the right way to go about: I have the same issue and found out that it only happens with photographs which come originally from my iPhone XR. I tried lots of workarounds including falling back on JPEG instead of HEIC, and lots of other things. Affinity photo is always crashing when I try to clip it to a new layer with mask. English isn’t my mother tongue and I hope my posting is comprehensible. I am working on an iPad 8th generation, iOS 14.4.2. Affinity Photo for iPad 1.9.2.236 Quote Link to comment Share on other sites More sharing options...
Xarvo Posted April 18, 2021 Author Share Posted April 18, 2021 (edited) @Gabe I am using an iPad Air 3 with the latest version of iPad OS and the latest version of Affinity Photo. I am having the same problem in Affinity Designer doing the same process. I've found that the problem is more common when the process is more complex. So when I add and remove parts of the selection, refine and add something to the background or foreground, the problem arises more. Edited April 18, 2021 by Xarvo Quote Link to comment Share on other sites More sharing options...
BiancaCopeland Posted May 10, 2021 Share Posted May 10, 2021 Greetings, I am experiencing the same issue. Is there a fix in the work for this? The crashing makes it impossible to do any selects on Affinity Photo for iPad. My current solution is to do it on my husbands MacBook which is less than ideal. iPad Air 3 iOS 14.5 Quote Link to comment Share on other sites More sharing options...
Xarvo Posted May 10, 2021 Author Share Posted May 10, 2021 (edited) @BiancaCopeland You could use the background-eraser. But it's not really a solution Edited May 10, 2021 by Xarvo Quote Link to comment Share on other sites More sharing options...
Othe Posted June 5, 2021 Share Posted June 5, 2021 It is one of the problem which bothers me too. I am using ipad 8 with latest ipad os and affinity photo 1.9.2. My app crash everytime when i tried to achieve the refined selection and change the output mode to new layer. Hit apply and booom Quote Link to comment Share on other sites More sharing options...
RGreen Posted July 27, 2021 Share Posted July 27, 2021 I am experiencing the very same issue with an iPad Air 3 running the latest version of AP: it crashes with almost every file. The only time it doesn’t crash is with files having a very low resolution. Try something like 256 x 256 and make a refined selection: that should work. I think there’s something wrong with memory management. Please Serif: support the iPad Air better (there are also other model specific issues I’ve reported). Best regards Russell Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 28, 2021 Staff Share Posted July 28, 2021 Any chance you can attach a crash report? It should be under Settings app > Privacy > Analytics and Improvements > Analytics Data Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.