Cr1ym Posted April 12, 2021 Share Posted April 12, 2021 When I download some asset files and I go click on the file, it brings up a pop up that says I need to download an app from Microsoft store in order to open, but that doesn't work. If I go to Affinity designer and click import asset, it says "unable to import file". What do I do? Quote Link to comment Share on other sites More sharing options...
AlanPickup Posted April 12, 2021 Share Posted April 12, 2021 Does anything in this post make it clearer Quote Alan Pickup Windows 11 Home all Affinity suite of Apps PC and Gigabyte Laptop 16gb Ram and Nvidia GTX1660 Super on each. Link to comment Share on other sites More sharing options...
jmwellborn Posted April 12, 2021 Share Posted April 12, 2021 Welcome to the Forums @Cr1ym Are the assets you are trying to import in .afassets format? There is also this information that might help you. Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
Cr1ym Posted April 12, 2021 Author Share Posted April 12, 2021 3 hours ago, jmwellborn said: Welcome to the Forums @Cr1ym Are the assets you are trying to import in .afassets format? There is also this information that might help you. The link is vectorAssets-Screech.zip 2.35 MB and I can't import it for some reason. Quote Link to comment Share on other sites More sharing options...
Alfred Posted April 12, 2021 Share Posted April 12, 2021 15 minutes ago, Cr1ym said: The link is vectorAssets-Screech.zip 2.35 MB and I can't import it for some reason. It’s a zip archive. There should be a *.afassets file zipped up inside it: you need to extract it (i.e. unzip it) before you can import it into the app. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
SamRamSan1 Posted October 29, 2022 Share Posted October 29, 2022 On 4/12/2021 at 11:30 AM, jmwellborn said: Welcome to the Forums @Cr1ym Are the assets you are trying to import in .afassets format? There is also this information that might help you. Same here, almost similar configuration of system (24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Big Sur v. 11.7. Affinity Photo 1.10.5, Affinity Publisher 1.10.5, Affinity Designer 1.10.5 Mac-Mini 2020, -Apple M1- chip, 16GB unified memory, 256GB SSD storage, Big Sur v. 11.7. Affinity Publisher 1.10.5, Affinity Photo 1.10.5, ) except the OS which is Ventura 13. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 29, 2022 Share Posted October 29, 2022 20 minutes ago, SamRamSan1 said: Same here, If it is the same as CR1ym, then the same answer as just above your post (answer from Alfred) applies. You need to Unzip the file before you can import the .afassets file that it contains. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
SamRamSan1 Posted October 31, 2022 Share Posted October 31, 2022 I solved it by finding the latest backup of my Assets library not on my machine, but on Google Drive. I was trying to import assets from my external drive and failing to do the import, as many of You may be finding out… macOS newest operating Sistem: Ventura 13 and Serif products, are not getting along two well regarding external drive backups negotiations between devices. If, you have a backup in the cloud, your problem is solved. Quote Link to comment Share on other sites More sharing options...
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