Old still unfixed bug?

[shrtcrct]

Hi all,
I have contacted support last year about a problem I have with the export persona in Designer and it still won't work today. I have also tried to recontact them over email but got no answer probably because WFH. So I decided to write here.

Basically the problem is that I can't seem to use the export persona for anything else but iCloud and iPad. All other options are greyed out and no matter what I do (Reauthorize through Files App, logout and login again, etc.) I cannot choose any other save location but iPad or iCloud.

Does anyone know what the Problem might be? I have also switched iPad to make sure it was not an OS corruption Problem, the bug still persists. I cannot take the solution of first exporting to iPad and then moving my files anymore as it destroys my workflow.

Would be nice if anyone knows a solution to this.

Thank you in advance for your help.

[shrtcrct]

Ok, so as soon as I posted this, I got an answer from Affinity.

Quoting the email down here:

Quote

Hi shrtcrct,

 

I'm afraid It's still an outstanding issue with our developers as it relates to how the export persona can export to multiple files. I'll bump the log to see if it gets any new updates.

 

Many thanks,

xxx @ Affinity Support

So yeah, apparently nobody needs the export persona to export directly to other services? Is it such a niche functionality?

If anyone has an idea on how to maybe workaround this, please let me know. 🤔

[shrtcrct]

Bump,

This is a major problem. How does it not attract any more attention?

[Dan C]

Hi @shrtcrct,

Our sincerest apologies for the delayed response here, we're currently working through a backlog of tickets, so many thanks for your patience and understanding.

I can confirm this is still an ongoing bug report with our developers. From the report the latest information I can provide is;

Quote

This is not an issue we can fix, this is an iOS issue.

iPadOS has "fixed it" by greying out any third party drive that haven't supported their API completely. This requires the third party to support the Files API properly.

Unfortunately there's no further information I can provide at this time, though I have 'bumped' the development log once more and updated it to include the Affinity latest versions, to ensure our developers are aware this issue is still present.

My apologies I cannot provide a better response for you at this time.