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affinity photo lens studio sidebar cannot scroll down


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My device is ipad pro 2020 12.9.

 When I used develop function to edit my photo, I cannot scroll down these sidebars, including lens studio.

I don't know if it is wrong with my gestures, I'ved tried one finger,  two fingers. It didn't work.

 

 

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  • Staff

Hi @jieliorz,

Welcome to the forums :)

On 4/12/2021 at 5:51 AM, jieliorz said:

 When I used develop function to edit my photo, I cannot scroll down these sidebars, including lens studio.

I can confirm that when using the iPad Pro 12.9" device there is a known issue in the 'Lens Studio' within the 'Develop Persona' where the Hardness scale is cut off in the UI - this issue is logged with our developers and should be fixed shortly.

You should find the other studios in the Develop Persona show all options by default and do not require 'scrolling', which is why this gesture is not producing a result currently. 

I hope this clears things up, many thanks for your report!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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As a workaround, maybe rotate the iPad to allow the longer display to show rest of menu?

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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  • 1 month later...
  • Staff

Hi @Aurorix82,

Welcome to the Affinity Forums :)

I can confirm this issue has a preliminary fix according to the internal development log and therefore this issue should hopefully be resolved in our next update - provided it passes beta testing. I hope this clears things up!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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