Jump to content
You must now use your email address to sign in [click for more info] ×

Unable to Install Affinity Photo on Windows 10


Recommended Posts

Hello,

I purchased Affinity Photo today, but so far haven't been able to install it on my editing PC (i7-3770s, GTX970, 16GB ddr3, 64 bit Windows 10 Build 19041.) I have tried downloading the .exe file twice. I have verified the file integrity. I have rebooted my PC. I have tried running it as an administrator. I have tried running it in Windows 8 compatibility mode.

When I double click the .exe file, two background processes pop up in Task Manager: Affinity Installer, and Affinity Photo Setup. Both are 32 bit processes. Affinity Installer's status sometimes reads 'suspended.' After running in the backround for roughly 10 seconds, both processes disappear.

Any idea what steps I should take next? I'm totally baffled by this.

Edited by Jason Andrews
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.