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Affinity Photo crashes in Windows 10

nielsp
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nielsp

nielsp

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For the last six months, every version of Affinity Photo has been crashing on Windows 10. At this point, I basically have no choice but to go back to Adobe. Moving away from Adobe was my original reason to go to Affinity. Quite frustrating.

None of the suggested "workarounds" are doing anything:

 - NVidia drivers are at the lasest version. It's possible the Affinity Photo doesn't like that the computer has 3 GPUs.

 - Preferences/settings have been reset.

 - There is no implicated third-party software on the system.
  

Dump Summary
------------
Dump File:    2d6beafc-37ad-40bc-96a2-6964d0541174.dmp : 
Last Write Time:    4/9/2021 1:21:01 PM
Process Name:    Photo.exe : C:\Program Files\Affinity\Photo\Photo.exe
Process Architecture:    x64
Exception Code:    0xC00000FD
Exception Information:    The thread used up its stack.
Heap Information:    Not Present

System Information
------------------
OS Version:    6.2.19041
CLR Version(s):    4.8.4300.0

Modules
-------
Module Name    Module Path    Module Version
-----------    -----------    --------------
Photo.exe    C:\Program Files\Affinity\Photo\Photo.exe    1.9.2.1035
ntdll.dll    C:\WINDOWS\SYSTEM32\ntdll.dll    10.0.19041.844
MSCOREE.DLL    C:\WINDOWS\SYSTEM32\MSCOREE.DLL    10.0.19041.1
KERNEL32.dll    C:\WINDOWS\System32\KERNEL32.dll    10.0.19041.804
KERNELBASE.dll    C:\WINDOWS\System32\KERNELBASE.dll    10.0.19041.804
ADVAPI32.dll    C:\WINDOWS\System32\ADVAPI32.dll    10.0.19041.610
msvcrt.dll    C:\WINDOWS\System32\msvcrt.dll    7.0.19041.546
sechost.dll    C:\WINDOWS\System32\sechost.dll    10.0.19041.789
RPCRT4.dll    C:\WINDOWS\System32\RPCRT4.dll    10.0.19041.746
mscoreei.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll    4.8.4180.0
SHLWAPI.dll    C:\WINDOWS\System32\SHLWAPI.dll    10.0.19041.746
kernel.appcore.dll    C:\WINDOWS\SYSTEM32\kernel.appcore.dll    10.0.19041.546
VERSION.dll    C:\WINDOWS\SYSTEM32\VERSION.dll    10.0.19041.546
clr.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll    4.8.4300.0
USER32.dll    C:\WINDOWS\System32\USER32.dll    10.0.19041.746
win32u.dll    C:\WINDOWS\System32\win32u.dll    10.0.19041.867
GDI32.dll    C:\WINDOWS\System32\GDI32.dll    10.0.19041.746
ucrtbase_clr0400.dll    C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll    14.10.25028.0
VCRUNTIME140_CLR0400.dll    C:\WINDOWS\SYSTEM32\VCRUNTIME140_CLR0400.dll    14.10.25028.0
gdi32full.dll    C:\WINDOWS\System32\gdi32full.dll    10.0.19041.746
msvcp_win.dll    C:\WINDOWS\System32\msvcp_win.dll    10.0.19041.789
ucrtbase.dll    C:\WINDOWS\System32\ucrtbase.dll    10.0.19041.789
IMM32.DLL    C:\WINDOWS\System32\IMM32.DLL    10.0.19041.546
psapi.dll    C:\WINDOWS\System32\psapi.dll    10.0.19041.546
mscorlib.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\ed4777cae83e1fc9087ac3dc82cf23ab\mscorlib.ni.dll    4.8.4300.0
ole32.dll    C:\WINDOWS\System32\ole32.dll    10.0.19041.746
combase.dll    C:\WINDOWS\System32\combase.dll    10.0.19041.844
bcryptPrimitives.dll    C:\WINDOWS\System32\bcryptPrimitives.dll    10.0.19041.662
uxtheme.dll    C:\WINDOWS\system32\uxtheme.dll    10.0.19041.746
System.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\5dd302cc18514670950e7f3fbebddb06\System.ni.dll    4.8.4300.0
Photo.ni.exe    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Photo\fb0787533b170906c9c44fd8d64ca7c6\Photo.ni.exe    1.9.2.1035
System.Core.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\5b420a81d9bf78ed0945d8ac1ca932b4\System.Core.ni.dll    4.8.4320.0
CRYPTSP.dll    C:\WINDOWS\SYSTEM32\CRYPTSP.dll    10.0.19041.546
rsaenh.dll    C:\WINDOWS\system32\rsaenh.dll    10.0.19041.546
bcrypt.dll    C:\WINDOWS\System32\bcrypt.dll    10.0.19041.662
CRYPTBASE.dll    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll    10.0.19041.546
clbcatq.dll    C:\WINDOWS\System32\clbcatq.dll    2001.12.10941.16384
Windows.ApplicationModel.dll    C:\Windows\System32\Windows.ApplicationModel.dll    10.0.19041.746
shcore.dll    C:\WINDOWS\System32\shcore.dll    10.0.19041.746
OLEAUT32.dll    C:\WINDOWS\System32\OLEAUT32.dll    10.0.19041.804
twinapi.appcore.dll    C:\Windows\System32\twinapi.appcore.dll    10.0.19041.746
WinTypes.dll    C:\WINDOWS\SYSTEM32\WinTypes.dll    10.0.19041.844
Serif.Affinity.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Affinity\0ee0641b83195cc4b0bb7b494bd6f775\Serif.Affinity.ni.dll    1.9.2.1035
Serif.Interop.Persona.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Intere5fc1461#\10ba19c20b07d82b5b65085a4f84da17\Serif.Interop.Persona.ni.dll    0.0.0.0
Serif.Interop.Persona.dll    C:\Program Files\Affinity\Photo\Serif.Interop.Persona.dll    0.0.0.0
SHELL32.dll    C:\WINDOWS\System32\SHELL32.dll    10.0.19041.844
mscms.dll    C:\WINDOWS\SYSTEM32\mscms.dll    10.0.19041.746
libhunspell.dll    C:\Program Files\Affinity\Photo\libhunspell.dll    1.4.0.0
libgeometry.dll    C:\Program Files\Affinity\Photo\libgeometry.dll    0.0.0.0
libaffinity.dll    C:\Program Files\Affinity\Photo\libaffinity.dll    0.0.0.0
libkernel.dll    C:\Program Files\Affinity\Photo\libkernel.dll    0.0.0.0
liblf.dll    C:\Program Files\Affinity\Photo\liblf.dll    0.0.0.0
libmetadata.dll    C:\Program Files\Affinity\Photo\libmetadata.dll    0.0.0.0
libocio.dll    C:\Program Files\Affinity\Photo\libocio.dll    0.0.0.0
libpdfimport.dll    C:\Program Files\Affinity\Photo\libpdfimport.dll    0.0.0.0
librenderer.dll    C:\Program Files\Affinity\Photo\librenderer.dll    0.0.0.0
librastertools.dll    C:\Program Files\Affinity\Photo\librastertools.dll    0.0.0.0
libraster.dll    C:\Program Files\Affinity\Photo\libraster.dll    0.0.0.0
WS2_32.dll    C:\WINDOWS\System32\WS2_32.dll    10.0.19041.546
libxmp.dll    C:\Program Files\Affinity\Photo\libxmp.dll    0.0.0.0
MSVCP140.dll    C:\Program Files\Affinity\Photo\MSVCP140.dll    14.20.27508.1
libStory.dll    C:\Program Files\Affinity\Photo\libStory.dll    0.0.0.0
VCRUNTIME140.dll    C:\Program Files\Affinity\Photo\VCRUNTIME140.dll    14.20.27508.1
VCRUNTIME140_1.dll    C:\Program Files\Affinity\Photo\VCRUNTIME140_1.dll    14.20.27508.1
urlmon.dll    C:\WINDOWS\SYSTEM32\urlmon.dll    11.0.19041.867
WINSPOOL.DRV    C:\WINDOWS\SYSTEM32\WINSPOOL.DRV    10.0.19041.746
libcrashpad.dll    C:\Program Files\Affinity\Photo\libcrashpad.dll    0.0.0.0
libnetwork.dll    C:\Program Files\Affinity\Photo\libnetwork.dll    0.0.0.0
Serif.Requirements.dll    C:\Program Files\Affinity\Photo\Serif.Requirements.dll    0.0.0.0
CRYPT32.dll    C:\WINDOWS\System32\CRYPT32.dll    10.0.19041.844
WLDAP32.dll    C:\WINDOWS\System32\WLDAP32.dll    10.0.19041.546
USERENV.dll    C:\WINDOWS\SYSTEM32\USERENV.dll    10.0.19041.572
ColorAdapterClient.dll    C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll    10.0.19041.546
libpk.dll    C:\Program Files\Affinity\Photo\libpk.dll    0.0.0.0
DWrite.dll    C:\WINDOWS\SYSTEM32\DWrite.dll    10.0.19041.804
libpdfium.dll    C:\Program Files\Affinity\Photo\libpdfium.dll    2.10.2.0
libicu.dll    C:\Program Files\Affinity\Photo\libicu.dll    0.0.0.0
ktmw32.dll    C:\WINDOWS\SYSTEM32\ktmw32.dll    10.0.19041.546
libjbig2dec.dll    C:\Program Files\Affinity\Photo\libjbig2dec.dll    0.0.0.0
pdflib.dll    C:\Program Files\Affinity\Photo\pdflib.dll    9.2.0.5
libbmp.dll    C:\Program Files\Affinity\Photo\libbmp.dll    0.0.0.0
libheif.dll    C:\Program Files\Affinity\Photo\libheif.dll    0.0.0.0
iertutil.dll    C:\WINDOWS\SYSTEM32\iertutil.dll    11.0.19041.844
dwmapi.dll    C:\WINDOWS\SYSTEM32\dwmapi.dll    10.0.19041.746
libpersona.dll    C:\Program Files\Affinity\Photo\libpersona.dll    0.0.0.0
Secur32.dll    C:\WINDOWS\SYSTEM32\Secur32.dll    10.0.19041.546
libidmlimport.dll    C:\Program Files\Affinity\Photo\libidmlimport.dll    0.0.0.0
libpsd.dll    C:\Program Files\Affinity\Photo\libpsd.dll    0.0.0.0
SSPICLI.DLL    C:\WINDOWS\SYSTEM32\SSPICLI.DLL    10.0.19041.662
WindowsBase.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\1bb16f159c40eab354f8f3afdb634c07\WindowsBase.ni.dll    4.8.4320.0
PresentationCore.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\4f1be3c2c6b9de192d4f2ec23f0644c6\PresentationCore.ni.dll    4.8.4320.0
PresentationFramework.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\3cbdd925ecd09c5934ba2c073c236975\PresentationFramework.ni.dll    4.8.4320.0
System.Xaml.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\b073e7911284b1d33baee633f22e5f62\System.Xaml.ni.dll    4.8.4320.0
wpfgfx_v0400.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll    4.8.4320.0
MSVCP140_CLR0400.dll    C:\WINDOWS\SYSTEM32\MSVCP140_CLR0400.dll    14.10.25028.0
PresentationNative_v0400.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll    4.8.4320.0
Serif.Windows.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Windows\18e39c1d8f1c57781a9e254bb22341eb\Serif.Windows.ni.dll    1.9.2.1035
System.Configuration.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\43245d36d271e5e3abf3742885086b10\System.Configuration.ni.dll    4.8.4190.0
System.Xml.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\131a023309990432765d7a97ec31d6a7\System.Xml.ni.dll    4.8.4084.0
windows.storage.dll    C:\WINDOWS\SYSTEM32\windows.storage.dll    10.0.19041.844
Wldp.dll    C:\WINDOWS\System32\Wldp.dll    10.0.19041.662
profapi.dll    C:\WINDOWS\SYSTEM32\profapi.dll    10.0.19041.844
System.Runtime.Serialization.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\8a153a48cab74fecab5ea91a393181ee\System.Runtime.Serialization.ni.dll    4.8.4250.0
SMDiagnostics.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\c524816902880fd5fabd413da3a7cee3\SMDiagnostics.ni.dll    4.8.4250.0
System.ServiceModel.Internals.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\2baecc7ee6f667acd4cf570ad7efbdcf\System.ServiceModel.Internals.ni.dll    4.8.4250.0
clrjit.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll    4.8.4300.0
Backtrace.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Backtrace\c1f87edbb6c78bb46350b3ccb19b71fe\Backtrace.ni.dll    2.1.9.0
Newtonsoft.Json.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Newtonsoft.Json\ae63f285fbeb4f68cd52e3b5aaae3a9f\Newtonsoft.Json.ni.dll    11.0.1.21818
System.Net.Http.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Net.Http\dab56afd30cc733a6374cfb46ab8bb9c\System.Net.Http.ni.dll    4.8.4084.0
iphlpapi.dll    C:\WINDOWS\SYSTEM32\iphlpapi.dll    10.0.19041.546
DNSAPI.dll    C:\WINDOWS\SYSTEM32\DNSAPI.dll    10.0.19041.746
NSI.dll    C:\WINDOWS\System32\NSI.dll    10.0.19041.610
dhcpcsvc6.DLL    C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL    10.0.19041.546
dhcpcsvc.DLL    C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL    10.0.19041.546
WINNSI.DLL    C:\WINDOWS\SYSTEM32\WINNSI.DLL    10.0.19041.546
MSCTF.dll    C:\WINDOWS\System32\MSCTF.dll    10.0.19041.867
d3d9.dll    C:\WINDOWS\SYSTEM32\d3d9.dll    10.0.19041.662
nvldumdx.dll    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvldumdx.dll    27.21.14.6192
msasn1.dll    C:\WINDOWS\SYSTEM32\msasn1.dll    10.0.19041.546
cryptnet.dll    C:\WINDOWS\SYSTEM32\cryptnet.dll    10.0.19041.546
WINTRUST.DLL    C:\WINDOWS\System32\WINTRUST.DLL    10.0.19041.804
imagehlp.dll    C:\WINDOWS\System32\imagehlp.dll    10.0.19041.546
nvd3dumx.dll    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvd3dumx.dll    27.21.14.6192
WINMM.dll    C:\WINDOWS\SYSTEM32\WINMM.dll    10.0.19041.546
PresentationFramework.Aero2.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\d7580ef82d49060de593d9790e025beb\PresentationFramework.Aero2.ni.dll    4.8.4084.0
WindowsCodecs.dll    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll    10.0.19041.867
WindowsCodecsExt.dll    C:\WINDOWS\SYSTEM32\WindowsCodecsExt.dll    10.0.19041.546
icm32.dll    C:\WINDOWS\SYSTEM32\icm32.dll    10.0.19041.546
wtsapi32.dll    C:\WINDOWS\SYSTEM32\wtsapi32.dll    10.0.19041.546
WINSTA.dll    C:\WINDOWS\SYSTEM32\WINSTA.dll    10.0.19041.546
powrprof.dll    C:\WINDOWS\SYSTEM32\powrprof.dll    10.0.19041.546
UMPDC.dll    C:\WINDOWS\SYSTEM32\UMPDC.dll    0.0.0.0
penimc2_v0400.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\penimc2_v0400.dll    4.8.4320.0
wisp.dll    C:\WINDOWS\System32\wisp.dll    10.0.19041.746
atlthunk.dll    C:\WINDOWS\SYSTEM32\atlthunk.dll    10.0.19041.546
tpcps.dll    C:\Program Files\Common Files\Microsoft Shared\Ink\tpcps.dll    10.0.19041.1
dataexchange.dll    C:\WINDOWS\system32\dataexchange.dll    10.0.19041.746
d3d11.dll    C:\WINDOWS\system32\d3d11.dll    10.0.19041.746
dcomp.dll    C:\WINDOWS\system32\dcomp.dll    10.0.19041.746
dxgi.dll    C:\WINDOWS\system32\dxgi.dll    10.0.19041.746
TextShaping.dll    C:\WINDOWS\SYSTEM32\TextShaping.dll    0.0.0.0
gpapi.dll    C:\WINDOWS\SYSTEM32\gpapi.dll    10.0.19041.844
dxcore.dll    C:\WINDOWS\SYSTEM32\dxcore.dll    10.0.19041.546
cfgmgr32.dll    C:\WINDOWS\System32\cfgmgr32.dll    10.0.19041.546
textinputframework.dll    C:\WINDOWS\SYSTEM32\textinputframework.dll    10.0.19041.844
CoreUIComponents.dll    C:\WINDOWS\System32\CoreUIComponents.dll    10.0.19041.546
CoreMessaging.dll    C:\WINDOWS\System32\CoreMessaging.dll    10.0.19041.746
ntmarta.dll    C:\WINDOWS\SYSTEM32\ntmarta.dll    10.0.19041.546
Oleacc.dll    C:\WINDOWS\system32\Oleacc.dll    7.2.19041.746
UIAutomationProvider.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\UIAutomationProvider\2c9a2c24ad414a92d9e57e7edf81142a\UIAutomationProvider.ni.dll    4.8.4320.0
UIAutomationTypes.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\bd8c46dbcf36004b8a6a17826540cb37\UIAutomationTypes.ni.dll    4.8.4320.0
UIAutomationCore.dll    C:\WINDOWS\SYSTEM32\UIAutomationCore.dll    7.2.19041.867
PROPSYS.dll    C:\WINDOWS\SYSTEM32\PROPSYS.dll    7.0.19041.867
sxs.dll    C:\WINDOWS\SYSTEM32\sxs.dll    10.0.19041.546
msctfui.dll    C:\WINDOWS\system32\msctfui.dll    10.0.19041.1
D3DCOMPILER_47.dll    C:\Program Files\Affinity\Photo\D3DCOMPILER_47.dll    6.3.9600.16384
nvwgf2umx.dll    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvwgf2umx.dll    27.21.14.6192
mswsock.dll    C:\WINDOWS\system32\mswsock.dll    10.0.19041.546
Serif.Win32.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Serif.Win32\5f60a66537c9426227af5eca2f23d5bd\Serif.Win32.ni.dll    0.0.0.0
Serif.Win32.dll    C:\Program Files\Affinity\Photo\Serif.Win32.dll    0.0.0.0
SETUPAPI.dll    C:\WINDOWS\System32\SETUPAPI.dll    10.0.19041.844
rasapi32.dll    C:\WINDOWS\SYSTEM32\rasapi32.dll    10.0.19041.867
rasman.dll    C:\WINDOWS\SYSTEM32\rasman.dll    10.0.19041.546
rtutils.dll    C:\WINDOWS\SYSTEM32\rtutils.dll    10.0.19041.546
winhttp.dll    C:\WINDOWS\SYSTEM32\winhttp.dll    10.0.19041.844
rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    10.0.19041.546
fwpuclnt.dll    C:\WINDOWS\System32\fwpuclnt.dll    10.0.19041.844
d3d12.dll    C:\WINDOWS\SYSTEM32\d3d12.dll    10.0.19041.789
D3D12Core.dll    C:\WINDOWS\SYSTEM32\D3D12Core.dll    10.0.19041.789
OpenCL.dll    C:\WINDOWS\SYSTEM32\OpenCL.dll    2.2.8.0
AppXDeploymentClient.dll    C:\Windows\System32\AppXDeploymentClient.dll    10.0.19041.844
nvopencl64.dll    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvopencl64.dll    27.21.14.6192
nvapi64.dll    C:\WINDOWS\SYSTEM32\nvapi64.dll    27.21.14.6192
msxml6.dll    C:\Windows\System32\msxml6.dll    6.30.19041.844
schannel.DLL    C:\WINDOWS\system32\schannel.DLL    10.0.19041.789
mskeyprotect.dll    C:\WINDOWS\SYSTEM32\mskeyprotect.dll    10.0.19041.662
NTASN1.dll    C:\WINDOWS\SYSTEM32\NTASN1.dll    10.0.19041.546
ncrypt.dll    C:\WINDOWS\SYSTEM32\ncrypt.dll    10.0.19041.662
ncryptsslp.dll    C:\WINDOWS\system32\ncryptsslp.dll    10.0.19041.546
System.Management.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Management\a41d839d183133b4603d59638025efa0\System.Management.ni.dll    4.8.4084.0
wminet_utils.dll    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll    4.8.4084.0
wmiutils.dll    C:\WINDOWS\system32\wbem\wmiutils.dll    10.0.19041.844
wbemcomn.dll    C:\WINDOWS\SYSTEM32\wbemcomn.dll    10.0.19041.844
wbemprox.dll    C:\WINDOWS\system32\wbem\wbemprox.dll    10.0.19041.844
wbemsvc.dll    C:\WINDOWS\system32\wbem\wbemsvc.dll    10.0.19041.844
fastprox.dll    C:\WINDOWS\system32\wbem\fastprox.dll    10.0.19041.546
amsi.dll    C:\WINDOWS\SYSTEM32\amsi.dll    10.0.19041.746
MpOav.dll    C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2102.4-0\MpOav.dll    4.18.2102.4
Wintab32.dll    C:\WINDOWS\SYSTEM32\Wintab32.dll    1.0.5.10
MPR.dll    C:\WINDOWS\SYSTEM32\MPR.dll    10.0.19041.546
Wacom_Tablet.dll    C:\WINDOWS\SYSTEM32\Wacom_Tablet.dll    6.3.35.3
ieframe.dll    C:\Windows\System32\ieframe.dll    11.0.19041.844
NETAPI32.dll    C:\Windows\System32\NETAPI32.dll    10.0.19041.546
WKSCLI.DLL    C:\Windows\System32\WKSCLI.DLL    10.0.19041.546
NETUTILS.DLL    C:\Windows\System32\NETUTILS.DLL    10.0.19041.546
comctl32.dll    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.844_none_ca00b6081b84eb1d\comctl32.dll    6.10.19041.844
avrt.dll    C:\WINDOWS\SYSTEM32\avrt.dll    10.0.19041.546
msIso.dll    C:\WINDOWS\SYSTEM32\msIso.dll    11.0.19041.844
WININET.dll    C:\WINDOWS\SYSTEM32\WININET.dll    11.0.19041.844
ondemandconnroutehelper.dll    C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll    10.0.19041.546
MSHTML.dll    C:\WINDOWS\SYSTEM32\MSHTML.dll    11.0.19041.867
MLANG.dll    C:\WINDOWS\SYSTEM32\MLANG.dll    10.0.19041.746
DPAPI.DLL    C:\WINDOWS\System32\DPAPI.DLL    10.0.19041.546
srpapi.dll    C:\WINDOWS\SYSTEM32\srpapi.dll    10.0.19041.546
ieapfltr.dll    C:\WINDOWS\SYSTEM32\ieapfltr.dll    11.0.19041.746
msimtf.dll    C:\WINDOWS\system32\msimtf.dll    10.0.19041.1
d2d1.dll    C:\WINDOWS\SYSTEM32\d2d1.dll    10.0.19041.546
d3d10warp.dll    C:\WINDOWS\SYSTEM32\d3d10warp.dll    10.0.19041.546
vaultcli.dll    C:\Windows\System32\vaultcli.dll    10.0.19041.746
jscript9.dll    C:\Windows\System32\jscript9.dll    11.0.19041.844
XmlLite.dll    C:\WINDOWS\SYSTEM32\XmlLite.dll    10.0.19041.546
Accessibility.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\b2d9fb5fc2521b994e41d2480280f81c\Accessibility.ni.dll    4.8.4084.0
comdlg32.dll    C:\WINDOWS\System32\comdlg32.dll    10.0.19041.844
COMCTL32.dll    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.844_none_423537bff6b9828c\COMCTL32.dll    5.82.19041.844
DUI70.dll    C:\WINDOWS\System32\DUI70.dll    10.0.19041.746
DUser.dll    C:\WINDOWS\System32\DUser.dll    10.0.19041.546
tiptsf.dll    C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll    10.0.19041.746
edputil.dll    C:\WINDOWS\SYSTEM32\edputil.dll    10.0.19041.546
explorerframe.dll    C:\WINDOWS\system32\explorerframe.dll    10.0.19041.844
thumbcache.dll    C:\Windows\System32\thumbcache.dll    10.0.19041.746
Windows.UI.FileExplorer.dll    C:\Windows\System32\Windows.UI.FileExplorer.dll    10.0.19041.844
StructuredQuery.dll    C:\WINDOWS\System32\StructuredQuery.dll    7.0.19041.867
Windows.FileExplorer.Common.dll    C:\Windows\System32\Windows.FileExplorer.Common.dll    10.0.19041.867
Windows.StateRepositoryPS.dll    C:\Windows\System32\Windows.StateRepositoryPS.dll    10.0.19041.844
Windows.Storage.Search.dll    C:\WINDOWS\system32\Windows.Storage.Search.dll    10.0.19041.746
IconCodecService.dll    C:\WINDOWS\system32\IconCodecService.dll    10.0.19041.1
policymanager.dll    C:\WINDOWS\SYSTEM32\policymanager.dll    10.0.19041.746
msvcp110_win.dll    C:\WINDOWS\System32\msvcp110_win.dll    10.0.19041.546
coml2.dll    C:\WINDOWS\System32\coml2.dll    10.0.19041.546
p9np.dll    C:\WINDOWS\System32\p9np.dll    10.0.19041.1
drprov.dll    C:\WINDOWS\System32\drprov.dll    10.0.19041.546
ntlanman.dll    C:\WINDOWS\System32\ntlanman.dll    10.0.19041.844
LINKINFO.dll    C:\WINDOWS\System32\LINKINFO.dll    10.0.19041.546
davclnt.dll    C:\WINDOWS\System32\davclnt.dll    10.0.19041.546
DAVHLPR.dll    C:\WINDOWS\System32\DAVHLPR.dll    10.0.19041.546
cscapi.dll    C:\WINDOWS\SYSTEM32\cscapi.dll    10.0.19041.546
twinapi.dll    C:\Windows\System32\twinapi.dll    10.0.19041.844
apphelp.dll    C:\WINDOWS\SYSTEM32\apphelp.dll    10.0.19041.572
dlnashext.dll    C:\Windows\System32\dlnashext.dll    10.0.19041.746
PhotoMetadataHandler.dll    C:\WINDOWS\system32\PhotoMetadataHandler.dll    10.0.19041.746
PlayToDevice.dll    C:\Windows\System32\PlayToDevice.dll    10.0.19041.746
DevDispItemProvider.dll    C:\Windows\System32\DevDispItemProvider.dll    10.0.19041.867
tishell64_25_7_39184.dll    C:\Program Files (x86)\Acronis\TrueImageHome\tishell64_25_7_39184.dll    20.0.0.3185
dbghelp.dll    C:\WINDOWS\SYSTEM32\dbghelp.dll    10.0.19041.867
dbgcore.DLL    C:\WINDOWS\SYSTEM32\dbgcore.DLL    10.0.19041.789
MMDevApi.dll    C:\WINDOWS\System32\MMDevApi.dll    10.0.19041.789
DEVOBJ.dll    C:\WINDOWS\System32\DEVOBJ.dll    10.0.19041.546
shfolder.DLL    C:\WINDOWS\SYSTEM32\shfolder.DLL    10.0.19041.1
googledrivesync64.dll    C:\Program Files\Google\Drive\googledrivesync64.dll    3.55.3625.9414
MSVCP90.dll    C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCP90.dll    9.0.30729.9625
MSVCR90.dll    C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_08e1c10da83fbc83\MSVCR90.dll    9.0.30729.9625
FileSyncShell64.dll    C:\Users\user\AppData\Local\Microsoft\OneDrive\21.030.0211.0002\amd64\FileSyncShell64.dll    21.30.211.2
EhStorShell.dll    C:\Windows\System32\EhStorShell.dll    10.0.19041.746
cscui.dll    C:\WINDOWS\System32\cscui.dll    10.0.19041.1
OneCoreUAPCommonProxyStub.dll    C:\Windows\System32\OneCoreUAPCommonProxyStub.dll    10.0.19041.844
P1.WIC.NativeComWrapper.dll    C:\Program Files\Capture One\Capture One 21\WIC\WIC64\P1.WIC.NativeComWrapper.dll    0.0.0.0
gdiplus.dll    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.789_none_faf0a7e97612e7bb\gdiplus.dll    10.0.19041.789
PortableDeviceApi.dll    C:\Windows\System32\PortableDeviceApi.dll    10.0.19041.746
EhStorAPI.dll    C:\Windows\System32\EhStorAPI.dll    10.0.19041.746
System.Drawing.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\f4b470d059025978bbe597afc6e60f7d\System.Drawing.ni.dll    4.8.4084.0
P1.AppCore.dll    C:\Program Files\Capture One\Capture One 21\WIC\WIC64\P1.AppCore.dll    0.0.0.0
NetworkExplorer.dll    C:\WINDOWS\system32\NetworkExplorer.dll    10.0.19041.1
WIC.ImgCoreDll.dll    C:\Program Files\Capture One\Capture One 21\WIC\WIC64\WIC.ImgCoreDll.dll    0.0.0.0
OpenCoreDll.dll    C:\Program Files\Capture One\Capture One 21\WIC\WIC64\OpenCoreDll.dll    0.0.0.0
ntshrui.dll    C:\WINDOWS\SYSTEM32\ntshrui.dll    10.0.19041.844
srvcli.dll    C:\WINDOWS\SYSTEM32\srvcli.dll    10.0.19041.546
cscobj.dll    C:\WINDOWS\System32\cscobj.dll    10.0.19041.746
UIAnimation.dll    C:\WINDOWS\System32\UIAnimation.dll    10.0.19041.746
ActXPrxy.dll    C:\Windows\System32\ActXPrxy.dll    10.0.19041.844
MrmCoreR.dll    C:\Windows\System32\MrmCoreR.dll    10.0.19041.746
windows.staterepositorycore.dll    C:\WINDOWS\SYSTEM32\windows.staterepositorycore.dll    10.0.19041.844
bcp47mrm.dll    C:\Windows\System32\bcp47mrm.dll    10.0.19041.867
Windows.UI.dll    C:\Windows\System32\Windows.UI.dll    10.0.19041.746
InputHost.dll    C:\Windows\System32\InputHost.dll    10.0.19041.746
WindowManagementAPI.dll    C:\Windows\System32\WindowManagementAPI.dll    0.0.0.0
nvcompiler64.dll    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_48f43c6897115490\nvcompiler64.dll    27.21.14.6192
Serif.DirectX.dll    C:\Program Files\Affinity\Photo\Serif.DirectX.dll    0.0.0.0
CONCRT140.dll    C:\Program Files\Affinity\Photo\CONCRT140.dll    14.20.27508.1
Ninput.dll    C:\WINDOWS\SYSTEM32\Ninput.dll    10.0.19041.546

 

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Subclavius

Subclavius

Posted
Posted

Is Capture One installed?  There appears to be an interaction with some NVIDIA drivers.  I see nvwgf2umx.dll  referenced in the dump. Have you consulted this thread?

Are there any Affinity Photo crash reports?  These can be found here: %appdata%\Affinity\Photo\1.0\CrashReports\reports

Please would you give some more details of your hardware.  Also is there any consistency as to when Affinity Photo crashes, such as particular operations, or with large files for example.

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nielsp

nielsp

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Thank you for your reply. I have a Titan V and 2 2080 TI cards in my system. I also use Capture One - that was for moving away from Adobe's Lightroom. As for Nvidia, I am running the latest studio drivers. The dump above came from the dmp file in the crash report directory.

Right now, Affinity Photo crashes the moment I open an image file. In the past, it was possible to open image files but then the program would crash immediately afterwards, e.g. when trying to add text.

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Adrian Villamarín García

Adrian Villamarín García

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Yo también estoy en Affinity precisamente por la misma razón que tu nielsp, y ahora me están dando muchos problemas los programas de esta compañía, lo último que me ha pasado es que con la nueva actualización, el de Affinity Photo ha quedado completamente inservible en Windows, no se puede hacer absolutamente nada con el mismo, ni abrir imágenes, ni modificar ningún parámentro ni nada, se queda colgado, no deja trabajar en ningún sentido y lo único que crea es un sentimiento enorme de frustración y enfado ¿que puedo hacer para que funcione el programa? Porque hasta ahora iban bien pero ha sido meter esta última actualización y que de repente deje de funcionar, y por lo que veo, no soy el único que está enfadado con esto ni el que tiene un programa que, por los errores y fallos catastróficos que causa, ya no sirve de nada porque nisiquiera se da trabajado con él.

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Adrian Villamarín García

Adrian Villamarín García

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Y antes de nada, si, he probado a reiniciar el portátil, a ejecutar como administrador, a borrar los programas y volverlos a instalar, todo lo que se me ha ocurrido y lo que leí por los foros, pero nada funciona, de los tres programas que tengo y que necesito en mi día a día, solo van el de Publisher y Designer, y algunos fallos dieron, pero el Photo se ha vuelto completamente inservible con vuestra actualización última

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Mark Ingram

Mark Ingram

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Posted
19 hours ago, nielsp said:

Changing the renderer to WARP seems to fix the problem for now. Thank you!

Changing the renderer to WARP is a work around (WARP is a software renderer, so we recommend using a hardware renderer). If you disable the Capture One Windows Explorer Integration that will also fix it. NVIDIA are aware of the crash.

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