tazvoll Posted April 8, 2021 Share Posted April 8, 2021 I purchased affinity photo 1.8 for windows 10. when I upgraded to 1.92 I was asked for a product code. Where can I find this code. Thanks for any help you can give. Mr T Voller Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 8, 2021 Staff Share Posted April 8, 2021 @tazvoll Welcome to the Serif Affinity Forums When you install our software it prompts for the Product key. You only get one of those when you purchase the software directly from Affinity. Is it possible that you bought Affinity Photo from the Microsoft store, as your account shows no purchase direct from us, only the claim for free Affinity Photo content. If you bought the software from the Microsoft Store (or the Mac App Store) then going back to the store you can download the 1.9.2 update and you will not be prompted for the product key. The Affinity Photo you have directly downloaded (and is prompting for a product key) can be uninstalled as it is not needed. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
tazvoll Posted April 9, 2021 Author Share Posted April 9, 2021 Thanks, I think that’s what has happened, I’ll try that. Terry Quote Link to comment Share on other sites More sharing options...
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