If hardware Acceleration activated affinity crash

[mrsurf]

Hi everyone,

When i activate Hardwre Acceleration, when i create a new empty canevas everytime Affinity crash.

retouching a photo randomly affinity crash.

my version 1.9.2.1035

My video card : Nvidia Geforce GTX1660 TI

9.73 Go free on C:\

executing the following report made it crash.

attachment_Log.txt

80a96e18-5c2a-491a-aa02-d9c9facf3dcf.dmp

[Komatös]

There are three steps you can take to check in advance whether it is Affinity Photo, outdated drivers or problems with Windows or .NET.

Step 1
Deactivate hardware acceleration in Editer -> Paramètres -> Performance to see if this helps. If not, then do the steps below.

Step 2
Check whether there are up-to-date system drivers and/or graphics card drivers.

Step 3
Check if Windows has problems with various .NET and/or other VBA/C++ modules. To do this, work through the following steps.

Windows 10 in running mode can be checked and also repaired with the help of the command prompt (cmd.exe) and the DISM commands.

And this is how it works:

Enter Command Prompt or cmd.exe in the taskbar search and start it by right-clicking "As administrator" or by holding down Ctrl + Shift.
C:\Windows\system32\ appears.

Check if there are errors in the registry:
Copy Dism /Online /Cleanup-Image /CheckHealth by right-clicking and paste into the prompt by right-clicking.
Scan data sets (partition) for errors
Copy Dism /Online /Cleanup-Image /ScanHealth with a right-click and paste it into the command prompt with a right-click.
Scan Windows 10 for errors using Windows Update and have it repaired:
Dism /Online /Cleanup-Image /RestoreHealth
If you have carried out the repair with Dism /Online /Cleanup-Image /RestoreHealth, you can run Dism /Online /Cleanup-Image /ScanHealth again for safety's sake.

And at least you can run sfc /scannow

[mrsurf]

Hi Komatös, thanks for the answer.

step 1 is something that i'm aware works, but i don't know why to deactivate this option if it could work.

by the way i've checked something else.

i've juste set windows swap filesystem to 0 as i've 12Go memory and voilaaaa no more crash... for the moment.

[mrsurf]

Ok, problem solved, i've juste reinstall windows from scratch.  
 i've only reinstaled Nvidia driver and affinity , and it works smoothly. No more crashes.  if that may help.

can't add solved.

Edited April 18, 2021 by mrsurf