Affinity Photo Freezes a Lot with GPU Acceletation

[Raphael Bonelli]

Affinity Photo keeps freezing for no specific reason while I'm using it... the software simply stop responding and I need to close the process through the Task Manager.

I believe it's something about the GPU acceleration, since the freezes stops when I disable the acceleration. 

I'm working on a Dell G3 Notebook, with two monitors, Windows 10 (nVidia drivers and OS fully updated) and GPU 1050 Ti.

The log.txt files says: 

                                              Attempting to create Direct3D device with adapter NVIDIA GeForce GTX 1050 Ti
Setting screen DPI to 109.10067114094 (scale = 1.0)
Attempting to create Direct3D device with adapter NVIDIA GeForce GTX 1050 Ti
Setting screen DPI to 109.10067114094 (scale = 1.0)
[OpenCL] Error -11 (1042): Could not build program!
[OpenCL] Error -11 (1042): Could not build program!

Since the program don't crashes (just freezes), no crash report was created.

Log.txt

[Chris B]

Hey raphaelbonelli,

That log is truncated so we can't really tell what exactly happened - you should be falling back to software and not crashing.

Does it seem to happen when using tools or adding filters/adjustments? Please keep checking the Log.txt to see if it ever has new info it it.

I'd recommend trying to update your Intel GPU if you're using it as I know you said the dGPU is up to date.

[Raphael Bonelli]

Hi Chris! Thanks for the answer.

I've tried to disable the GPU acceleration and the freezes stopped, but I'll keep my eyes open to get another log, if possible.

The Intel GPU is fully updated also.