JanHamorsky Posted April 4, 2021 Share Posted April 4, 2021 Please help! I can’t find my product key for Affinity Photo on my account / download and product keys page. I need to re-install the app to my new iMac, it is already deleted from my old one. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 4, 2021 Share Posted April 4, 2021 Welcome to the Serif Affinity forums, @JanHamorsky. The most common reason for not finding the information in your account at the Affinity Store is that you purchased the application from Apple, via the Mac App Store. In that case you do not have a product key, and Serif has no record of or information about your purchase. But you also do not need a product key. All you need to do in that case is sign-in to the Mac App Store (MAS) using the same credentials you used for the purchase, and download the application from the Purchased section of your MAS store account. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.