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Some menus seem unresponsive to touch


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Hi,

I have Affinity 1.9.7 running on iPad Pro 9.7” and the top left menus (arrow back, document and ...) are very unresponsive to touch.

I have to press many times to be able to open them. Is this known? Any solution?

thank you

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14 hours ago, GreenLion said:

Also experiencing this, tested my screen In those locations on both sides with other apps and it seems to be happing just in affinity designer for me. 

Yes I did the same... the touchscreen works properly with any other app, only affinity designer is unresponsive in those spots. It wasn’t happening with the older version I believe.

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The ‘Home’, ‘Document’ and ‘Edit’ buttons all work as expected for me in the latest release of AD  (version 1.9.9) on the 9.7″ screen of my iPad Air 2, in both landscape mode and portrait mode.

Are you using an Apple Pencil (which I can’t use on my iPad)?

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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1 hour ago, Alfred said:

The ‘Home’, ‘Document’ and ‘Edit’ buttons all work as expected for me in the latest release of AD  (version 1.9.9) on the 9.7″ screen of my iPad Air 2, in both landscape mode and portrait mode.

Are you using an Apple Pencil (which I can’t use on my iPad)?

I’m using a finger, I don’t have a pencil

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  • Staff

Hi Marcoz,

I have an iPad Pro 11" 2018 and a 1st Gen iPad Pro 12.9" to hand and I'm not able to reproduce. A similar issue has been mentioned before and we've been informed there is an issue in iOS that can cause the edge to become slightly unresponsible, but a restart of the iPad has generally solved that.

Would it be possible for you to completely turn the iPad off and then restart it please and give it another go.

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5 hours ago, Sean P said:

Hi Marcoz,

I have an iPad Pro 11" 2018 and a 1st Gen iPad Pro 12.9" to hand and I'm not able to reproduce. A similar issue has been mentioned before and we've been informed there is an issue in iOS that can cause the edge to become slightly unresponsible, but a restart of the iPad has generally solved that.

Would it be possible for you to completely turn the iPad off and then restart it please and give it another go.

Thank you, it seems solved with restart! It’s strange because no other app seemed affected and it never happened to me before with Designer either.

thank you!

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