Adding a new png to the assts has deleted all

[accesstime]

I will explain what I did Which made this happen.

1. I used affinity Photo to make an icon giving it a transparent background, also removed one word, saved file using "save as" (Left file open in "Photo")

2. Was using "Publisher" working on a document, and imported the icon into this work.

3 Then using "Publisher" I used artistic text to ad back the word I needed to complete the icon. groped to the two together. Wanted to add the grouped icon to assets. But the program told me this was not possible.

4.So, I copied the group over to "photo" which now resided as the top layer, and the original was being used as a background layer, which I unticked to make invisible. Then saved as a png.

5.Exported the png icon into "Publisher" 

6.Tried to add the png into the assets panel. "Publisher" stopped responding. Waited some time to see if the program would come back to life, but nothing happened, so had to us the three-finger approach to force the program to close. 

7.Started "Publisher" again, found the icon had made its way into the assets panel.

8."Publisher" informed me there was unsaved work, would I like to get this back, I said "Yes" and the program stopped responding. So had to close in the same way as before.

9. Tried again this time saying "No" to the un saved work. Program stopped responding. So had to close in the same way as before.

10.Started "Publisher" again. Thought it must be the icon that had been added, tried to delete it out of the assets panel. this made my PC become unstable. 

11. So had to re boot my PC. Which took a very long time to get re started.

12. Finally, when the PC came back to life, Open "Publisher" Which now seems to be working. But all Five Pages of Assets have completely gone missing out of the panel. (Not Happy)

Question: 

Is there any way to get them back?

PC:

Hp PC:DESKTOP-FG2NBNA

Processor: AMD AIC-9700 RADEON R7, 10 COMPUTE CORES 4C+6G 3.50 GHz

Ram 8gb 64-bit operating system, x64-based processor Windows 10 Home 2004

 

 

 

sonar-entertainment-LOGO WHITE 2.afphoto sonar-entertainment-LOGO WHITE.afphoto sonar-entertainment-LOGO.afphoto

[walt.farrell]

3 hours ago, accesstime said:

Is there any way to get them back?

Unfortunately, the current design has all the assets stored in one file, assets.propcol. This file can become very large if you have a lot of assets saved, especially if they are large assets. When you add a new asset the file needs to be rewritten, and if something goes wrong you can lose the entire set of assets it contains.

That makes it important to maintain good backups, both of assets.propcol and (ideally) of individual asset categories that you have created.

 

[accesstime]

Thanks I think I may have a backup stored in Acronis backup, where would this "assets.propcol" be kept.on the computer?

Appreciate the help.

[walt.farrell]

The shorthand name is %AppData%\Affinity\Publisher\1.0\user

You can paste that into a File Explorer location bar or press the Windows key and R and paste it in there if you're not familiar with the shorthand form.

[accesstime]

Thanks I found them, and put them all back I thought. But I now feel Assts is defiantly broken, as I started publisher and they were all there, then as I started using the program, I found assts were getting lost. very strange, so went back to where they are residing only to find the file had shrunk to half the size that I originally recovered.  

How easy is it to return the previous version 1.9.1, as never had any problem until moving to 1.9.2?

 

[accesstime]

Acronis is my friend for life. I have now used that program to put them back for a second time, gone in and made another copy of the asset file. restarted my pc before trying to use Publisher, then started publisher after the re-boot, and all my assets have come back, and so far, stayed in place. Scared to try and add any other assets to the mix. one thing I did notice before I did the reboot was is you just try and slide an asset into the panel, now not working, but if you go back to the old way selecting asset, going to asset panel and asking to put the asset in the panel that appears to work. Feel this is a backward step, or is this anther bug

[Komatös]

It is not a bug. It is the only way. That's how the help describes it.

[walt.farrell]

I don't think it's ever been possible on Windows to drag from the canvas onto the Assets panel. It's always required using Add from Selection.