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Hardware acceleration breaks Gaussian blur filter in 1.9.2


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Ah, intel 630. I think we saw this in the past. Can you check on intel's page too and see if there's an update? I have Asus laptop that never seems to detect when there's a new Intel HD driver. 

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@Gabe

I updated all drivers, but it made no difference. Again disabling OpenCL was the only solution.

However, since then I had a chance to test on another laptop, also a Dell with an Intel 630 but with a different Nvidia card, a GeForce GTX 1050, driver version:461.72. And everything worked fine.

So this could be related to the M1200 Quadro, or there is a specific problem with my hardware.

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There is a new driver for your graphics card. 

https://www.nvidia.de/Download/driverResults.aspx/171826/de

AMD Ryzen 5 5600G | 32 GB DDR4 3200MHz | Sapphire RX 5600 XT 6 GB | Windows 11 Pro 2022 Update (22621.819)
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Yesterday we were on the precipice. Today we are one step further.

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@Komatös Thank you for sharing that information. I downloaded and installed the latest driver successfully. Unfortunately it did not solve the problem.  

In another thread, Serif referred to "a few rendering issues with some graphics cards using OpenCL and filters", but there appears to be more to it than rendering. If you export the filtered file as a JPEG or TIFF, all is you get is a white canvas, even when the file is opened in another program. File size in this case was reduced from over 12MB to 145KB, so the content of the file was altered significantly.

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Maybe it's the Intel graphics driver. You could try downloading the latest driver from Intel. Then use the Display Driver Uninstaller to remove the Intel driver and install the downloaded driver.

https://downloadcenter.intel.com/en/product/98909

https://www.wagnardsoft.com

 

AMD Ryzen 5 5600G | 32 GB DDR4 3200MHz | Sapphire RX 5600 XT 6 GB | Windows 11 Pro 2022 Update (22621.819)
Affinity Suite V2.0.0
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

Yesterday we were on the precipice. Today we are one step further.

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According to Intel, "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues..." I have installed the latest official Dell driver, dated 22/1/2021.

I may install a trial version of Photoshop to see if it also has problems with my card. A guick search shows that Photoshop users have also reported OpenCL issues.

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Why on earth did you use the assistant installer and not the direkt download? I rhink the igfx_win10_100.9316,exe is for you.

https://downloadmirror.intel.com/30266/a08/igfx_win10_100.9316.exe

AMD Ryzen 5 5600G | 32 GB DDR4 3200MHz | Sapphire RX 5600 XT 6 GB | Windows 11 Pro 2022 Update (22621.819)
Affinity Suite V2.0.0
Better translations with: https://www.deepl.com/translator  
SVG preview in Windows Explorer with "SVG-See  Download SVG-See

Yesterday we were on the precipice. Today we are one step further.

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Yes, I tried an Intel installer, but it quit with a warning (attached screengrab). 

I cannot risk making my system unstable. Hardware acceleration in Photo is "nice to have" but not "must have", and not worth compromising the other programs and the system I rely upon. 

If Photoshop has no OpenCL issues with my Intel drivers, neither should Affinity Photo. Also, there are other bugs in 1.9x, which I haven't reported due to their randomness (daily crashes and temporary freezing), so I believe the blur problem is related to these latest releases rather than my up to date official drivers. 

Intel Error.png

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