Antonio Iaconesso Posted March 31, 2021 Share Posted March 31, 2021 The problem is the following Quote Link to comment Share on other sites More sharing options...
Antonio Iaconesso Posted March 31, 2021 Author Share Posted March 31, 2021 I forget: "I've just downloaded the 1.9.2" Quote Link to comment Share on other sites More sharing options...
urs_ingold Posted March 31, 2021 Share Posted March 31, 2021 (edited) I tried to install the Designer Update 1.9.2 and received the same error message as Antonio (just in German). Updating Photo and Publisher went smoothly, though. System: macOS 11.2.3, iMac 27 2019, i9, 64 GB RAM Edited March 31, 2021 by urs_ingold Quote Link to comment Share on other sites More sharing options...
MarekGFX Posted March 31, 2021 Share Posted March 31, 2021 same here. Can't update Designer. No prob with Publisher & Photo Quote marekmati.com [MAC OS 12.2, MacBook Pro 2017, 15-inch, 2.9 GHz Quad-Core Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon Pro 560, Intel HD Graphics 630, 500GB SSD + Philips Monitor 4K/60fps 10bit color via DisplayPort to USB-C cable] Affinity Publisher 1.10.5, Affinity Designer 1.10.5, Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
piotrlachowicz Posted March 31, 2021 Share Posted March 31, 2021 Failed to extract update... macOS Catalina 10.15.7 Quote Link to comment Share on other sites More sharing options...
fvillamizar Posted March 31, 2021 Share Posted March 31, 2021 Same problem Here. Trying to upgrade from 1.8.6 to 1.9.2. Installation run flawlessly for affinity Photo and Publisher... however, it got stuck on Designer. Runing MacOSX Catalina 10.15.7. Tried several times. Same error every time. Any ideas? Quote Link to comment Share on other sites More sharing options...
norbinw Posted April 1, 2021 Share Posted April 1, 2021 Same here, latest Mac OS.. Fails the same since yesterday.. Publisher updated fine. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 1, 2021 Staff Share Posted April 1, 2021 I've been playing with this yesterday updating Affinity Store 1.8.6, 1.9.0 and 1.9.1 to 1.9.2 and have encountered no issues on either Catalina or Big Sur 11.1 and 11.2.3. I've also tried setting my language and locale to German with no luck either, and playing the application into its own folder in Applications. Where is your App stored - is it in the root of Applications or have you moved it into it's own folder? If you've moved it into a different folder what is the name of that folder? Quote Link to comment Share on other sites More sharing options...
norbinw Posted April 1, 2021 Share Posted April 1, 2021 It's in the root apps folder.. Always fails to extract. Quote Link to comment Share on other sites More sharing options...
MarekGFX Posted April 1, 2021 Share Posted April 1, 2021 15 minutes ago, Sean P said: I've been playing with this yesterday updating Affinity Store 1.8.6, 1.9.0 and 1.9.1 to 1.9.2 and have encountered no issues on either Catalina or Big Sur 11.1 and 11.2.3. I've also tried setting my language and locale to German with no luck either, and playing the application into its own folder in Applications. Where is your App stored - is it in the root of Applications or have you moved it into it's own folder? If you've moved it into a different folder what is the name of that folder? Standard installation. Admin account, default root app folder. What is weird, is that there were no problems with AP and AF. Quote marekmati.com [MAC OS 12.2, MacBook Pro 2017, 15-inch, 2.9 GHz Quad-Core Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon Pro 560, Intel HD Graphics 630, 500GB SSD + Philips Monitor 4K/60fps 10bit color via DisplayPort to USB-C cable] Affinity Publisher 1.10.5, Affinity Designer 1.10.5, Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 1, 2021 Staff Share Posted April 1, 2021 Just an update, we've detected a permissions issue with one of the files on the update server. Could you give it a retry for me please? Quote Link to comment Share on other sites More sharing options...
norbinw Posted April 1, 2021 Share Posted April 1, 2021 Working now. Thank you Sean P 1 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted April 1, 2021 Staff Share Posted April 1, 2021 Wonderful! Thanks for confirming! Quote Link to comment Share on other sites More sharing options...
MarekGFX Posted April 1, 2021 Share Posted April 1, 2021 Now it is working. Thank you Sean P 1 Quote marekmati.com [MAC OS 12.2, MacBook Pro 2017, 15-inch, 2.9 GHz Quad-Core Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon Pro 560, Intel HD Graphics 630, 500GB SSD + Philips Monitor 4K/60fps 10bit color via DisplayPort to USB-C cable] Affinity Publisher 1.10.5, Affinity Designer 1.10.5, Affinity Photo 1.10.5 Link to comment Share on other sites More sharing options...
urs_ingold Posted April 1, 2021 Share Posted April 1, 2021 Update to Designer version 1.9.2 successfully completed. Thanks a lot, Sean! Quote Link to comment Share on other sites More sharing options...
Antonio Iaconesso Posted April 1, 2021 Author Share Posted April 1, 2021 10 hours ago, Sean P said: Just an update, we've detected a permissions issue with one of the files on the update server. Could you give it a retry for me please? Working now! Thanks a lot! Quote Link to comment Share on other sites More sharing options...
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