PeteMichaud Posted March 30, 2021 Posted March 30, 2021 I am totally unable to use the software right now. I'm on the latest macos on a macbook pro. In the middle of a project where nothing unusual was happening at all, the canvas began scrolling to the right on its own for no apparent reason. When my mouse isn't over the canvas or the gray area surrounding the canvas, it doesn't scroll at all. When the mouse is over that area, it scrolls continuously to the right. Obviously, this makes it impossible to work on the canvas. No other program is behaving in a way that indicates a mouse issue. I tried unplugging and replugging my keyboard and mouse in case some weird hotkey was stuck somehow. I tried restarting the program. I tried installing the latest update and restarting the program. I tried restarting my computer. Nothing works -- when the cursor is over in over the active area, it scrolls to the right continuously. I'm beyond pissed. I'm going to blow a deadline because of this. Please help. Quote
Pšenda Posted March 31, 2021 Posted March 31, 2021 7 hours ago, PeteMichaud said: I tried unplugging and replugging my keyboard and mouse in case some weird hotkey was stuck somehow. And only unplugging? Unplugging Keyboard or Mouse stop scrolling? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
firstdefence Posted March 31, 2021 Posted March 31, 2021 @PeteMichaud Which app are you using? In designer there are a few settings under Preferences: Tools Maybe turn some of these off to eliminate them as a probable cause. Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
jonnerman Posted October 2, 2021 Posted October 2, 2021 I have the same problem with photo. Almost ready to delete and reinstall. Quote
Rinesin Posted September 25, 2024 Posted September 25, 2024 On 3/30/2021 at 7:12 PM, PeteMichaud said: I am totally unable to use the software right now. I'm on the latest macos on a macbook pro. In the middle of a project where nothing unusual was happening at all, the canvas began scrolling to the right on its own for no apparent reason. When my mouse isn't over the canvas or the gray area surrounding the canvas, it doesn't scroll at all. When the mouse is over that area, it scrolls continuously to the right. Obviously, this makes it impossible to work on the canvas. No other program is behaving in a way that indicates a mouse issue. I tried unplugging and replugging my keyboard and mouse in case some weird hotkey was stuck somehow. I tried restarting the program. I tried installing the latest update and restarting the program. I tried restarting my computer. Nothing works -- when the cursor is over in over the active area, it scrolls to the right continuously. I'm beyond pissed. I'm going to blow a deadline because of this. Please help. I'm having the exact same issue. Dev's we need a solution, please. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.