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Posted

My password for Affinity works fine but trying to download from the store won't work. 

Is the password for the Store the same as my Affinity password? 

If I click on "existing member" Affinity P/W not accepted.

I can't remember using a different p/w but if so how can I reset it?

Thanks

 

Posted

The Affinity Store and the Affinity forums are separate, and have completely separate account systems that use completely separate authentication (email addresses, and passwords).

If you have not purchased something from the Affinity Store, or registered one of the applications using the new 1.9 My Account feature, or downloaded some free Store content in the past, then you do not have an Affinity Store account at all.

What are you trying to do?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted
23 minutes ago, David Potter said:

If I click on "existing member" Affinity P/W not accepted.

When it asks if you’re ‘New to Affinity?’ (as opposed to ‘Existing member?’) it isn’t asking if you’re a new user of the Affinity apps. It’s asking if you’re new to the Affinity Store, which you are, so that’s the option to choose when you want to download free or purchased content for the first time.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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