Missing asset panel, tone mapping presets in 1.9.1

[2.planview]

Hello all. I just upgraded to 1.9.1 The upgrade came with free assets and I downloaded those with 1.9.1 I followed the instructions on the AP site and went to find the assets panel by going to view>studio>assets...and nothing happens and I cannot open the assets panel. I have the previous version of AP on my Mac and the assets panel pops up with out a problem. Also missing in 1.9.1 when I go into the tone-mapping persona are the presets that were included with AP when I first purchased it two upgrades ago. So, here are my questions:

-Why can't I access the assets panel?

-Which folder does AP use to download assets on a PC?

-What happened to the tone mapping presets?

-How can I return AP to the default settings?

-Is it possible to download to the an earlier version of AP? And if so, must I uninstall AP 1.9.1 before installing a previous version?

Thank you for any suggestions or information that you might have to help with these issues

[walt.farrell]

 

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I followed the instructions on the AP site and went to find the assets panel by going to view>studio>assets...and nothing happens and I cannot open the assets panel.

The Assets panel would be placed, by default, in the left studio. Do you have the left studio displayed? (View > Studio > Show Left Studio).

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What happened to the tone mapping presets?

I have the Presets on my PC. Can you give a screenshot of your Presets panel?

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How can I return AP to the default settings?

Press and hold the Ctrl key while starting the application. Keep it held until you get the "Clear User Data" dialog. You may need to watch for the application icon to show up on the taskbar, and click on it (still with Ctrl pressed) before you will get the dialog. Once you get it, leave the first 3 boxes checked, and click Clear. If that doesn't work, you could try again and check all the boxes.

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Is it possible to download to the an earlier version of AP? And if so, must I uninstall AP 1.9.1 before installing a previous version?

Yes, but only if you purchased directly from Serif via the Affinity Store. And yes, you would have to uninstall whatever you have installed now.

If you purchased from Serif, you can download and install the older releases from https://affinity.store/update/windows/photo/1

[carl123]

14 hours ago, 2.planview said:

What happened to the tone mapping presets?

When in the Tone Mapping screen, make sure you have both of these selected

View > Studio > Presets
View > Studio > Show Left Studio

 

14 hours ago, 2.planview said:

-Which folder does AP use to download assets on a PC?

 

Once installed assets are stored in the assets.propcol file in this location

%appdata%\Affinity\Photo\1.0\user

 

[2.planview]

Thank you for your prompt reply. You have solved all of my problems by giving me this info;

View > Studio > Presets
View > Studio > Show Left Studio

Thanks so much for your help!