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BUG in registering


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Hi @Marylene, welcome to the Affinity forum.

Please see this post from our FAQ, and if you have any further question please contact affinity@serif.com.

 

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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I am having a similar problem, but in Windows 10.  I am trying with Designer.  When I click to register, it pops up with a message "There was an unexpected problem while handling the server's response (0x00000001).  It then gives the option to try again or remind me later.  Try again does nothing.  Reminder me later exits that screen.  I have tried the already registered button and it takes me to the same page. 

I bought the problem in the Microsoft Store, but I am not sure that is relevant here.  Didn't have any issues with Publisher from last year.  Although I currently cannot login via the program. 

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45 minutes ago, juliandracos said:

I am having a similar problem, but in Windows 10.  I am trying with Designer.  When I click to register, it pops up with a message "There was an unexpected problem while handling the server's response (0x00000001).  It then gives the option to try again or remind me later.  Try again does nothing.  Reminder me later exits that screen.  I have tried the already registered button and it takes me to the same page. 

I bought the problem in the Microsoft Store, but I am not sure that is relevant here.  Didn't have any issues with Publisher from last year.  Although I currently cannot login via the program. 

Install 1.9.2 beta and register in there.
So you can sign-in in 1.9.1 as well.

 

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