Fábio Giacobe Posted March 23, 2021 Share Posted March 23, 2021 After upgrading to version 1.9 (current 1.9.1.979), Affinity Designer is experiencing some flaws: -> Sometimes when opening the system it says "The application was prevented from accessing the graphics hardware", with this it is unstable and only after restarting the OS will it work again. [AMD-Radeon R7 M260 graphics card] [I7-4510U @ 2.60GHz processor] [SanDisk Ultra II SSD HD 480GB - 12GB RAM] [ Windows 10 Home Single Language Edition Version 21H1 Installed on 12/22/2020 Compilation of SO 19043.899 Windows Feature Experience Pack 120.2212.3030.0 Experience ] -> Recently when dragging an image from "Stock" to an Artboard Affinity Designer simply closes without any warning, so I can only do this procedure after rebooting the OS. I look forward to returning as soon as possible as it is difficult to work in this way. Thanks. Translated by Google Translate. Quote Link to comment Share on other sites More sharing options...
Komatös Posted March 23, 2021 Share Posted March 23, 2021 Leggi qui: Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3085) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.3.1 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys Need a robust PDF Solution? Have a look at Stirling PDF There's nothing you get used to faster than working slowly! Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2021 Staff Share Posted March 24, 2021 Hi Fábio Giacobe, The "The application was prevented from accessing the graphics hardware" error message from Windows and has nothing to do with us, unfortunately that is an issue you'll have to take up with Microsoft. From what I could see it did look like a fairly common issue. However with regards to the Stock Panel crash you've mentioned, as Komatös mentioned above this is an issue we're aware of that unfortunately was caused by an external change. Quote Link to comment Share on other sites More sharing options...
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