Too Many Crashes

[MarcoProvaTutto]

Hi, I'm newbie, here, I'm trying the Affinity Suite, because I intend making it my primary tool for my graphical needs. I'm a YouTuber / Instagrammer / etc, so I graphic design is absolutely crucial for my workflow.

I'm sorry to notice that Affinity Photo crashes a lot! What worries me is that I'm just starting using it, so my projects have from 3 to 12 layers, with basic functionalities...

I don't think I set something wrong, having simply installed it and because of my very basic workflow.

I don't even know how to report these bugs, it would mainly sound like "I created an empty layer, pressed Command-V to past from another file, it crashed..." and I don't know how useful these insights would be for the programmers...

 

Any idea? Does somebody know if Serif updates are frequent, so I can expect this instability to go away, soon...? That would really be useful, just prior to buying the entire suite...

 

Thanks!

Nice being here!

MarcoProvaTutto

[MarcoProvaTutto]

Ok, now I think I can replicate this with some precision:

 

- create a new file, FHD resolution

- from a photo taken in vertical HD (1080x1920) cut out myself over a green screen

- apply 2 HSL adjustments over the cutted out me layer

- press COMMAND-C over the 3 layers, me, 2 HSL adjustment layers

- CRASH 

Hope this can help....

[MarcoProvaTutto]

ok, I'm attaching here my file, so anyone can try crashing it...

just try to copy the top layer (Marco TRASP) and it crashes (in my unfortunate experience)

Have fun!

 

Marco

00004_-_WoW_Thumbnail_-_iPhone_XR-0216.afphoto

[Chris B]

Hey MarcoProvaTutto, welcome to the forums.

I've tried this in the beta and retail but it isn't crashing for me, which begs the question—do you have a clipboard manager installed on your Mac at all? If so, can you disable it and try again?

If you don't, can you attach a crash report please?