IPv6 Posted March 22, 2021 Share Posted March 22, 2021 BigSur, Metal Computing enabled. Working with mix brush in latest beta constantly hangs Affinity Photo. Happens after awhile - but very fast most of the time // Hangs faster with bigger brushes. Sometimes hangs not on mix, but on scroll canvas (in high zoom) right after that Especially when pixel layer in group and there is live procedures enabled above it. Look at video - when drawing stops in the middle of video this is when "beach ball" on cursor is starting to spine (forever, MacOs video capture not capturing it). After that application hangs completely (you can see this in the end of video in application context menu ) Screen_Recording_2021-03-22_at_17_01_09.mov test.afphoto Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 23, 2021 Staff Share Posted March 23, 2021 Hey IPv6, Myself and Gabe have tried this but we simply cannot reproduce what you've shown in your video. Even if I use a heavier document such as the Iris sample, the tool is fine. Does it normally happen after hours of having the app open or can you reproduce it immediately after a fresh reboot? How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
IPv6 Posted March 23, 2021 Author Share Posted March 23, 2021 6 hours ago, Chris B said: Hey IPv6, Myself and Gabe have tried this but we simply cannot reproduce what you've shown in your video. Even if I use a heavier document such as the Iris sample, the tool is fine. Does it normally happen after hours of having the app open or can you reproduce it immediately after a fresh reboot? Quite fast with conditions mentioned above, when Metal enabled. When not enabled every thing ok on same files, same mac Did some tests again. This happens also with smudge tool, not only mix brush. And there is a killer case - RGB32 document with several live procedures/adjustments enabled, all enclosed in group. Just one stroke of smudge in high-level zoom hangs AP completely. See attachment+video I understand this is a really heavy case memory-wise, but still... with hangs you can`t even save the work. Imho AP should at least warn about problems and suggest to switch off Metal Screen_Recording_2021-03-23_at_19_54_04.mov cg99_embed32_v1.afphoto Link to comment Share on other sites More sharing options...
IPv6 Posted March 24, 2021 Author Share Posted March 24, 2021 BTW, there is no such problem in current release 1.9.1 - same mac, same file, same settings (metal) - no hangs Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 24, 2021 Staff Share Posted March 24, 2021 Well today I'm getting it on your test file from the initial post. I believe there have been some Metal changes so I'll investigate further and pass this to the developers - thanks IPv6 IPv6 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
IPv6 Posted April 15, 2021 Author Share Posted April 15, 2021 Still a problem in 1.9.4.239 Link to comment Share on other sites More sharing options...
IPv6 Posted May 6, 2021 Author Share Posted May 6, 2021 Still a problem in (1.9.4.242) Link to comment Share on other sites More sharing options...
IPv6 Posted May 20, 2021 Author Share Posted May 20, 2021 Still a problem in (1.9.4.243) Link to comment Share on other sites More sharing options...
IPv6 Posted July 16, 2021 Author Share Posted July 16, 2021 Still a problem in (1.10.0.248) Patrick Connor 1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 16, 2021 Staff Share Posted July 16, 2021 @Chris B This issue was marked as Fixed in 1.9.4.241 please check we have the right recipe Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
IPv6 Posted July 16, 2021 Author Share Posted July 16, 2021 18 minutes ago, Patrick Connor said: @Chris B This issue was marked as Fixed in 1.9.4.241 please check we have the right recipe Still expiriencing it // Look a video, recent beta with metal enabled I used file from "killer case" post above. It happens with lesser "edge cases" as well, but not as reproducible, as with this case. But is is always with editing layer (smudge, mix) under active adjustments stack (heavier adjustments - higher hang chance). May be i`m overusing adjustments, but live procedure math are really handy to be used with realtime editing for some tasks Screen Recording 2021-07-16 at 19.29.12.mov Patrick Connor 1 Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 19, 2021 Staff Share Posted July 19, 2021 Hi IPv6, For me this has improved dramatically, however I did still get the hang after a while. I was using the original file you sent us. I will reopen this—sorry. IPv6 1 How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
IPv6 Posted July 20, 2021 Author Share Posted July 20, 2021 With latest beta this now seems to be working perfectly well Thanks a lot!!! Sudden hangs somewhat frustrating experience Chris B and Patrick Connor 1 1 Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 20, 2021 Staff Share Posted July 20, 2021 Yes we think this issue has been resolved IPv6 1 Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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