Jhani Posted March 22, 2021 Posted March 22, 2021 (edited) Hi, I have a new laptop (ASUS Zenbook Duo Pro) and after installing Affinity Designer on this laptop, it only shows black colors, no other colors. I tried to change the color setting but nothing seems to make a difference. I also uninstalled and reinstalled the latest version, but no difference. Could you please assist? Thanks Edited March 22, 2021 by Jhani Additional info Quote
Pšenda Posted March 22, 2021 Posted March 22, 2021 https://www.google.com/search?q=all+colors+is+black+site%3Aforum.affinity.serif.com Jhani and Patrick Connor 2 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Jhani Posted March 22, 2021 Author Posted March 22, 2021 Thank you Pšenda! I searched, but clearly not well enough. This solved my issue. Much appreciated ~J Quote
Pšenda Posted March 22, 2021 Posted March 22, 2021 You are welcome 🙂 P.S. 6 hours ago, Jhani said: I searched, but clearly not well enough. Most of the problems have already been discussed and resolved on the forum. Unfortunately, they are tricky to find out if the user doesn't know exactly what to ask. Therefore, I recommend a search using Google, which usually gives more relevant results, see the previous link. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Staff Patrick Connor Posted March 22, 2021 Staff Posted March 22, 2021 @Jhani You will see in that other thread @Sean P asked for an upload of the colour profile to see if our treatment of that profile is incorrect, or if the profile is broken, but we did not get it. Please can you share your profile with us to investigate this. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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