Jump to content
You must now use your email address to sign in [click for more info] ×

crash after modifying document


Recommended Posts

Hi,

I made a brochure (32 pages) with retail version 1.9.1 and today I had to modify it (now 36 pages). I saved it as usual, but now I can't open it anymore .. publisher tries to open it but crashes (retail version as well as newest beta).
New start of system doesn't help.

Could you please give me an link for uploading the project and have a look into it, about the problem and hopefully  how to rescue it !?!

Thanks in advance

Link to comment
Share on other sites

Try running Publisher as an Administrator then load a copy of the document. This is not a know fix but I have seen it work on rare occasions.

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

yoda.png

Link to comment
Share on other sites

If you can get that far, perhaps all is not lost. Hopefully they will take a look at it tomorrow for you

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

yoda.png

Link to comment
Share on other sites

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.