JLion18 Posted March 21, 2021 Share Posted March 21, 2021 Hello. I have been creating sermon slides for my father for the several years using artboards. In the last several week, a file I have used for a year has started to crash every 15 to 20 secs (I counted). I can also can trigger it by trying to save or export. I will upload the file as well as give the crash logs. I would appreciate any help I can get. I have tried to open it in Publisher and Photo with the same result. There might be a bug, but I don't know. Thanks Ephesians2.afdesign CrashReport.rtf Quote Link to comment Share on other sites More sharing options...
GaryLearnTech Posted March 21, 2021 Share Posted March 21, 2021 Hi @JLion18 I tinkered with your file but couldn't make it crash Designer. I found and installed all the missing fonts except SF Pro Rounded, installing some of them while the document was open - no crash. Makes me think it must be something in your environment - a local problem. One thing I did notice after a while was that the downloaded version of the file that you provided was reported as 121MB in size. When I resaved this file, my freshly produced file was only 91MB. It would appear that something has been purged while producing the new version. In case that will help you get operational again, I've attached that new file… Ephesians2_(resaved).afdesign Quote —— Gary —— Photo/Designer/Publisher: Affinity Store, v2.1.1 release Mac mini (M1, 2020), 16GB/2TB, macOS Ventura 13.4.1(c) • MacBook Pro (Intel), macOS Ventura • Windows 10 via VMware Fusion • iOS: current release Link to comment Share on other sites More sharing options...
JLion18 Posted March 21, 2021 Author Share Posted March 21, 2021 Thank you so much. I’m not at my computer now, but I will try the new file soon. Do you think it might be my computer? I only have 8GB and my fan is continuously on everytime I open Affinity. Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted March 21, 2021 Share Posted March 21, 2021 Interesting in that I did the save as new file to both files and the (resaved) resaved file is larger than the original file resaved. Must be the missing fonts being somehow ignored. There are some odd empty 'group' layers there too. This is in the artboard which is selected in the original file. Bottommost artboard. I think the computer is probably fine, it is the file that is wrong. I would check the fonts and the pictures Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.0 | Affinity Photo 2.4.0 | Affinity Publisher 2.4.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
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