Erro de dimensão a exportar um arquivo

[Neto Lucena]

Olá, gostaria de perguntar se alguém está tendo esse problema ao exportar o arquivo com o "Export Persona".

Sempre que eu uso o Persona para exportar algo, ele acaba exportando com uma dimensão muito menor que a criada, mesmo selecionando o tamanho do arquivo "1x". 

Por exemplo:

Esse arquivo eu fiz em 1032x279px ao exportar ele saí com 516x139.

Alguém poderia me ajudar?

[walt.farrell]

What DPI do you have specified for your document? The 1x, 2x, etc. sizings are relative and adjust based on the document DPI to allow handling of Retina displays.

[Sean P]

Hi Net Lucena,

It sounds to be me like your document has been created at a DPI of 144 or 192. At at these DPIs the Export Persona has very specific behaviour with the 1x, 2x and 3x sizes.

When your document is set to 144/192 DPI the Export Persona automatically creates half size exports when outputting to 1x format, the correct size when outputting at 2x, and double size when outputting at 3x. If you work at 216/288 DPI, then your document will export at the correct size when using 3x, half size then using 2x and then half that when using 1x.

This is because if you're doing UI based work it allows you to preview while you work at retina or standard pixels and then when you output at 1x or 2x you got the thing you were seeing while you were designing.

[walt.farrell]

3 hours ago, Sean P said:

When your document is set to 144 DPI the Export Persona automatically creates half size exports when outputting to 1x format, the correct size when outputting at 2x, and double size when outputting at 3x. If you work at 288dpi, then your document will export at the correct size when using 3x, half size then using 2x and then half that when using 1x.

This is because if you're doing UI based work it allows you to preview while you work at retina or standard pixels and then when you output at 1x or 2x you got the thing you were seeing while you were designing.

Is that documented in the Help? I've never been able to find it.

[Sean P]

12 minutes ago, walt.farrell said:

Is that documented in the Help? I've never been able to find it.

I thought it was, but can't actually see it! I'll get an improvement passed on over to Documentation.

I should also add that 72 (144 and 216) and 96 (192 and 288) are affected.