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Posted

I just upgraded my Mac ( powerbook)  to Mojave OS  OS10.14.6 .  Affinity photo was running very well since 2017. I upgraded  the app to 1.9.1  and  background or canvas  has disappeared. I open a photo  ( raw or jpeg)  and  apparently it opens  because I can see it i as a layer  and in the inspector. But the picture is not to be seen  in the canvas. Canvas is  gray.I have reviewed all the settings in the preferences  and I can´t fix.  I bought the app in the Appstore  and I don´t know what to do.  Thanks for some help. 

Pantallazo.jpg

  • 3 months later...
  • Staff
Posted

Hi @TOMAS WILDE, sorry for the delay.

Are you still having this issue or was it resolved? If so can you provide any information on the resolution, did you have to reset the app, uninstall and reinstall?

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