Mike from Munich Posted March 17, 2021 Posted March 17, 2021 I registered my Affinity Photo a few days ago. Since then, the programme no longer opens any pictures. Neither via the "Open" menu, nor by double-clicking. A new installation did not solve the problem either. Does anyone also have this problem or know what to do? Quote
v_kyr Posted March 17, 2021 Posted March 17, 2021 Hi and welcome! Which version number (v.1.9.1 ?) of Affinity Photo and on which platform (operating system)? Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
Staff Lee D Posted March 23, 2021 Staff Posted March 23, 2021 @Mike from Munich The registration process should have no affect on opening file and it not something I've experienced or seen any reports of happening. As @v_kyr has asked could you please confirm the version of Affinity Photo you have installed and the version of your OS. Can you also expand more on what happens when you use File > Open and select a file to open, what file type is it, do you receive any messages on screen? Quote
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