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Affinity Photo 1.9.1 GPU Benchmark/Support Question


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Hello,

I just ran the Affinity Photo 1.9.1.979 benchmark on my Windows 10 PC (Ryzen 2700X, RX 5700XT) and noticed the GPU benchmarks all report "N/A".

I double checked the Performance option in Preferences and noticed Hardware Acceleration isn't enabled. When attempting to enable it, I receive the following message.

"Unsupported Machine Configuration

Hardware Acceleration requires Windows 10.0.19042 (May 2020) or newer and a modern GPU.
Your current operating system is Microsoft Windows 10 Home (version 10.0.19043)."

According to: https://en.wikipedia.org/wiki/Feature_levels_in_Direct3D#Direct3D_12  the RX 5700XT should support Direct3D 12 Feature Level 12.0.

I'm not sure why I'm unable to enable OpenCL compute acceleration?

Thanks, Erin

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  • Staff

Hi @ErinW,

Welcome to the forums :)

Please see the below post regarding the ADM RX 5000 series GPUs and Hardware Acceleration in Affinity -

 

I hope this clears things up!

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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2 hours ago, Thorsten Photo Worker said:

Does a fix update 1.9.2 will come, where the issue is solved an the hardware acceleration is activated again?

Probably not in 1.9.2, but sometime after that when AMD has provided a fix.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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