Greg@AshwoodPhotographics Posted March 13, 2021 Share Posted March 13, 2021 I just installed 1.9.1 and now I can't rotate the canvas by using the command key plus mouse scroll wheel. I tried to go to preference and the box is ticked. Any ideas? Greg Quote Link to comment Share on other sites More sharing options...
Ray S. Posted March 13, 2021 Share Posted March 13, 2021 Hello Greg, what OS (Mac or Win) and what app are you using? On Win10 with designer 1.9.1 and photo 1.9.1 the canvas rotation work as excpected. Greg@AshwoodPhotographics 1 Quote Link to comment Share on other sites More sharing options...
Greg@AshwoodPhotographics Posted March 13, 2021 Author Share Posted March 13, 2021 G'DAY Ray I using the Mac version, with the latest OS. I'm thinking of deleting affinity photo from my system, and do a complete reinstall. Maybe there's a slight corruption in the 1.9.1 when I downloaded it. Greg Quote Link to comment Share on other sites More sharing options...
GaryLearnTech Posted March 13, 2021 Share Posted March 13, 2021 Users are usually freaking out when their canvas rotates and want to know how to stop it! I've just tried it and after turning the Affinity Photo preference on, it works as expected: macOS 11.2.3, Affinity Photo 1.9.1 I wonder… Back in the days when regular desktop troubleshooting was central to my job, you would occasionally see problems like this solved by toggling the setting - turn off the preference - maybe quit Photo for good measure and then relaunch it - then turn the preference option back on. It might accomplish nothing, but it will only take a few moments to check out. Greg@AshwoodPhotographics 1 Quote —— Gary —— Photo/Designer/Publisher: Affinity Store, v2.4.n release Mac mini (M1, 2020), 16GB/2TB, macOS Ventura 13.4.1(c) • MacBook Pro (Intel), macOS Ventura • Windows 10 via VMware Fusion • iOS: current release Link to comment Share on other sites More sharing options...
Greg@AshwoodPhotographics Posted March 13, 2021 Author Share Posted March 13, 2021 Thanks Gary 'I have been there done that' as the Aussie expression goes. Restarting affinity photo was the first thing I tried after turning off and on the preferences. I think I must have downloaded 1 9.1 in a corrupt way. Couple of mac's OS versions ago, I had to reformat my HD, because of a corrupt OS. Havagooday Greg Quote Link to comment Share on other sites More sharing options...
Greg@AshwoodPhotographics Posted March 14, 2021 Author Share Posted March 14, 2021 I got it working now! I thought I would update the Logitech turbo mouse, and by crickky it worked. Thanks to everyone. Greg Quote Link to comment Share on other sites More sharing options...
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