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FAQ: New Crash using Unsplash Stock Images [FIXED]


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  • Staff

We are aware that since 9th March something has changed in the Unsplash website that means that when using the Unsplash section of the Stock Panel in ALL Affinity products on ALL OS's it is not possible to insert a stock Unsplash image without a crash. On Mac's the app can hang or do nothing.

Please do not report this to us again. We do not need any more reports or crash dumps, thank you.

The initial beta releases will fix the crash, but Unsplash may undo their change to make this problem go away in the 1.9.1 release build, or more likely we will adjust our end to get this to function again in a later beta and release to all customers soon  

<EDIT> Publisher betas, on macOS and Windows, now has a fix for this </EDIT>

The latest ver 1.9.2 release builds on all platforms should have fixed this issue now, and adding content from the Unsplash stock panel is functional again.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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