I cannot view Affinity jpgs, tiffs, cr2 Raw files using AP & Beta, Windows or Canon DPP 4

[Scott Townley]

Working in the Windows 10 environment (latest updates) I have a major problem with all software reading/viewing Affinity jpg, tiffs and Cr2 RAW files.

1. When using Affinity Photo and AP Beta version when trying to locate a photo using the Open function the files/photos images cannot be viewed in the Microsoft file structure. What I see is the file icon.

2. When I try to view a file(s) going by using the MS file structure I see the same file AP icon.

3. Using Canon's Digital Photo Professional 4 (latest version) I can sometimes view the files regardless of extension but it isn't a reliable way to view all of the time. Moreover, if I wanted to use this software I cannot click on a jpg, tiff or Cr2 Raw file and have it open in AP. Nor does it ink to AP. Pretty useless.

You're assistance is appreciated.

Scott

Edited March 10, 2021 by Scott Townley
Spelling and grammar correction

[walt.farrell]

2 hours ago, Scott Townley said:

1. When using Affinity Photo and AP Beta version when trying to locate a photo using the Open function the files/photos images cannot be viewed in the Microsoft file structure. What I see is the file icon.

In the Open dialog (and in File Explorer in general) what have you asked to be displayed. You would see that if you had asked for Tiles instead of Icons:

In general I would recommend using one of the icon settings above.

I would also recommend that you configure File Explorer to show the filename extensions if you haven't already done that:

 

[Scott Townley]

Hey Walt,

I guess i wasn't as clear as I could have been.  I did what you recommended above with the small to large sized icons above and the preview pane, and to make sure I confirmed the settings.

Cheers,

Scott

[Lee D]

@Scott Townley Have you checked to see what the default apps set to open your images are? In Windows Explorer, right click, Open With > Choose Another app Windows will usually default to Photos which is recommend to keep or set for other file types as well. As it's Windows generating the thumbnail previews of files and some may not have a preview as Windows doesn't have a built in codec to read the file and this mostly occurs with RAW files.