Tony Cotterill Posted March 10, 2021 Share Posted March 10, 2021 Hi, I recently posted this in the thread about the Radeon issue, thinking it might be a similar thing, but I have been advised to start a new thread. I'm using a NVIDIA GeForce GTX 960M. Recently I have been getting a pop-up saying that Photo.exe has been blocked from accessing the graphics hardware, and, of course, the laptop then starts to struggle. The user who suggested it also wanted to know if turning off Hardware Acceleration made any difference. Unfortunately, I'm not sure how to do that Cheers, Tony Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 10, 2021 Share Posted March 10, 2021 To turn it off, go to Preferences>Performance, at the bottom of that tab, uncheck the box beside it. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Tony Cotterill Posted March 10, 2021 Author Share Posted March 10, 2021 Thanks for the info, Ron, but I'm afraid I can't figure out how to even get to the preferences screen. I'm on Windows 10 and I can't find a preferences option within the settings. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 10, 2021 Share Posted March 10, 2021 On Windows you go to the Edit Menu, at the bottom is Preferences. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
v_kyr Posted March 10, 2021 Share Posted March 10, 2021 Or try this tool here on Win to disable OpenCL hardware acceleration. - You have to restart Photo afterwards, the tool alters the related preference settings directly from outside without the need of Photo running. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Tony Cotterill Posted March 11, 2021 Author Share Posted March 11, 2021 Ah thanks guys. I misunderstood. I was looking for a way to disable it at machine level, not looking inside Photo - Doh! I'll monitor it and see how it goes. Cheers, Tony Quote Link to comment Share on other sites More sharing options...
Xzenor Posted March 11, 2021 Share Posted March 11, 2021 Good luck! Also, make sure your drivers are up2date. Use NVidia Experience if you don't want to manually check that. Quote Windows 10 Pro Intel Core i7-4770 3.40Ghz 16 GB RAM Nvidia Geforce GTX 980 Samsung EVO 850 SSD Link to comment Share on other sites More sharing options...
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