gunter_nerd Posted March 7, 2021 Share Posted March 7, 2021 Hi there, i bought this software 2 days ago , but i cant use it, because it can´t handle 80 % from my pictures. And i dont know why. The Jpg´s are syncronized with Google Drive and the Png with One Drive. Saved Pictures from FB have no Problems to open. Win 10 dosen´t have Problems to, to managed the pictures. What´s the problem from Afinity? Best Regards. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2021 Share Posted March 8, 2021 Welcome to the Serif Affinity forums. What happens when you try to open a file? Also, can you configure File Explorer to show the file name extensions, to help with diagnosis and understanding your screenshots? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
ashf Posted March 8, 2021 Share Posted March 8, 2021 Is seems that it's nothing to do with Affinity, but has something to do with a cloud drive.https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Grey-X-on-desktop-files-folders-and-shortcuts/td-p/281206 Mark Ingram 1 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 8, 2021 Share Posted March 8, 2021 @gunter_nerd, try attaching one of the images to the forum so we can verify whether the image opens correctly. Quote Link to comment Share on other sites More sharing options...
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