Fzyace Posted March 6, 2021 Share Posted March 6, 2021 I use Nikon Transfer 2 to to move files from an sd card to the pc. It then opens affinity photo. I get a pop up message from affinity that the files cannot be opened because they are an unsupported file type (they are JPG). I can then open the files from the "open" command in affinity with no problem. Quote Link to comment Share on other sites More sharing options...
ashf Posted March 6, 2021 Share Posted March 6, 2021 JPG is supported. Can you open the jpg with other software? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 7, 2021 Share Posted March 7, 2021 Welcome to the Serif Affinity forums, @Fzyace. Can you give us a screenshot showing the error, please? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
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