Jump to content
You must now use your email address to sign in [click for more info] ×

Icon not showing any informative text in Channels window


Recommended Posts

In the attached image if you hover over the channels reset icon (guessing that's what it's called anyway?) no text appears to show you what the button is about to do.

On the other hand for instance, hovering over one of the channels visibility or editable icons shows that text up when hovering over them.

I'm running Mac OSX Big Sur 11.1 (20C69) on a Mac Pro 5,1 (2011) and Affinity Photo 1.9.1 purchased from the Apple App Store.

Should there be some text that pops up letting you know what it does or is there and I'm not seeing it for some reason? To be honest for some reason I'd never seen that icon before and just the other day had asked if there was an easy way to get back to a full colour image after using the channels as I was having to click on each layers visibility icon in order to reset things again each time.

Thanks,

Best wishes,

Mark

 

1752800242_ChannelsPalette.jpg.e44ebf6f35822f91465f61137a2382e0.jpg

Link to comment
Share on other sites

As a quick update to this you may also need to update the documentation (documentation link) as it states :

"The following options are displayed on the Channels panel"

It then does mention 'Reset' but doesn't have the icon shown so not straight away apparent where that would be. Admitted I hadn't read the documentation as Affinity Photo is generally so easy to use that I hadn't bothered however for anyone looking they may not have understood where the 'Reset' function is.

Best wishes,

Mark

 

 

173632744_ChannelsReset.png.c6354431ed0d9a5d5e1d39870d93f7ec.png

Edited by markbowen
Links to documentation not easy to copy from browser URL
Link to comment
Share on other sites

  • 2 months later...
  • Staff

Hi @markbowen,

Our sincerest apologies for the delayed response here, we're currently working through a backlog of tickets, so many thanks for your patience and understanding.

On 3/5/2021 at 10:09 AM, markbowen said:

Should there be some text that pops up letting you know what it does or is there and I'm not seeing it for some reason?

I can confirm that a 'Reset' tool tip is shown on Windows when hovering over this icon, so it appears to be a simple macOS UI issue, which I'll get logged with our developers now.

image.png

On 3/5/2021 at 10:15 AM, markbowen said:

It then does mention 'Reset' but doesn't have the icon shown so not straight away apparent where that would be.

Thanks for bringing this to our attention also, I certainly agree that the documentation could be clearer here, so I'll also log an improvement request with the relevant team.

I hope this helps and many thanks for your report!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

Link to comment
Share on other sites

On 5/21/2021 at 11:44 AM, Dan C said:

Our sincerest apologies for the delayed response here, we're currently working through a backlog of tickets, so many thanks for your patience and understanding.

On 3/5/2021 at 10:09 AM, markbowen said:

Absolutely no problem at all. Thanks for looking into it.

Best wishes,

Mark

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.