Roko00 Posted March 2, 2021 Share Posted March 2, 2021 DEAR MODERATOR, I just installed succesfully last update affinity 1.9.1 and during first 2 hours I made SUCCESFULLY several pano's. Now all at once Affinity crashes every time I end the first rendering of a serie of foto's AND EVEN MY SURFACE BOOK SHUDDED COMPELTELY OFF! Is the new update 1.9.1 a crashing update? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 2, 2021 Share Posted March 2, 2021 2 hours ago, Roko00 said: I just installed succesfully last update affinity 1.9.1 and during first 2 hours I made SUCCESFULLY several pano's. Now all at once Affinity crashes every time I end the first rendering of a serie of foto's AND EVEN MY SURFACE BOOK SHUDDED COMPELTELY OFF! Is the new update 1.9.1 a crashing update? Welcome to the Serif Affinity forums. I'm not a moderator (and often you will be speaking to other users, not Serif staff, here). However, from my understanding of the applications and Windows, the Affinity applications cannot crash the OS. However, your graphics drivers can do that, and possibly you have a bug in a graphics driver that Affinity is exposing by the way it uses the graphics processing. You might check to see if you have the latest drivers for your GPU installed, and if not, download them, uninstall the old ones, and the install the new ones. You might also go to Edit > Preferences, and near the bottom of the Performance tab, check to see if you have Hardware Acceleration enabled. If you do, disabling it (and restarting the application) may resolve the issue for you, for now. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Roko00 Posted March 3, 2021 Author Share Posted March 3, 2021 On 3/2/2021 at 11:01 PM, walt.farrell said: Welcome to the Serif Affinity forums. I'm not a moderator (and often you will be speaking to other users, not Serif staff, here). However, from my understanding of the applications and Windows, the Affinity applications cannot crash the OS. However, your graphics drivers can do that, and possibly you have a bug in a graphics driver that Affinity is exposing by the way it uses the graphics processing. You might check to see if you have the latest drivers for your GPU installed, and if not, download them, uninstall the old ones, and the install the new ones. You might also go to Edit > Preferences, and near the bottom of the Performance tab, check to see if you have Hardware Acceleration enabled. If you do, disabling it (and restarting the application) may resolve the issue for you, for now. !Thank you for answer, Walt.farrell! I learn from this that in fact affinity can not crash the OS. I learn also to put of hardware aceleration. Although I can imagin that using an excess of MBites can crash the OS : I explane : I resolved my problem on a more lasy way for the coming time: Before the crash I used 20 raw-foto's that each were 50 Mb to stitch a panorama (my surface book slowed down by taking 15 minutes for a stitch) and now I decided to use only the 20 jpg-pictures (smartphone takes from each RAW also a jpg) that each were 5 Mb: now my pc don't crash any more and this pano is stitsched in 2,5 minutes. Now I don't have any crash any more. So if I later have to work again with 20 or more RAW's (the best way if you realy have to change lights&color of a pano), I will try your tric. Thank you to help me. Woow, this forum works great! See you later; Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 3, 2021 Share Posted March 3, 2021 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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