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Posted

The file could not be opened because permission was denied

I have to restart Affinity Photo 1.9.1 (Big Sur 11.2.2), then it works …

 

 

 

Skärmavbild 2021-03-02 kl. 08.30.09.png

  • Staff
Posted

Hey The Shark,

Is this a consistent issue with just this file or all files? 

Has this started happening in 1.9 or was it an issue in 1.8 as well? 

Finally, did you purchase the app from us directly or through the Apple Store? I'd like to see what your preferences are set to in Security & Privacy because you might need to check the 'App Store and identified developers' option.

There was a fix for opening tiff files so I'm a little surprised you're seeing this.

Posted
30 minutes ago, Chris B said:

Hey The Shark,

Is this a consistent issue with just this file or all files? 

Has this started happening in 1.9 or was it an issue in 1.8 as well? 

Finally, did you purchase the app from us directly or through the Apple Store? I'd like to see what your preferences are set to in Security & Privacy because you might need to check the 'App Store and identified developers' option.

There was a fix for opening tiff files so I'm a little surprised you're seeing this.

Starting in 1.9, after restart I can open 4-5 pictures, then restart
Buy from AppStore. I find Publisher but not Photo or Designer, in Security & Privacy. And I can't add them. Can't find App Store?

Posted

Starting in 1.9, after restart I can open 4-5 pictures, then restart
Buy from AppStore. I find Publisher but not Photo or Designer, in Security & Privacy. And I can't add them. Can't find App Store?

Security & Privacy File and Folders is Gray Out, all other works

 

Skärmavbild 2021-03-02 kl. 12.59.25.png

Posted

I gave the application Full Disk Access that should give the application enough permissions to do everything it needs.

Now Affinity Photo and Designer shows up in Files and Folders and I get permission! (+/- are still greyed out)

Thanks for support!

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