sccalhoun Posted March 1, 2021 Share Posted March 1, 2021 Greetings from Ohio On January 19, 2021 I was sent in response to filling out a form the unlock key for Affinity photo. In this email was a direct link to download. After downloading and copying the application, I entered my email and the key. However, the response was an error: The details you entered are not valid. (etc) 2011 MacBook pro / OSX 10.9.5 / 8gb RAM Please advise thanks Stephen Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted March 1, 2021 Staff Share Posted March 1, 2021 @sccalhoun I've edited your post to remove the screenshot of your product key. If you can email affinity@serif.com we can look into this for you. Quote Link to comment Share on other sites More sharing options...
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