Hachi Baihaqi Posted February 28, 2021 Share Posted February 28, 2021 Happening quite frequently after 1.9 update, I just upgraded my laptop with m.2 ssd to enhance performance but I think it doesn't matter because what matters is GPU for this case, OpenCL compute acceleration enabled, renderer set to my GPU. Here my current laptop specs, Asus GL553VD, Windows 10 Pro 64 bit Intel core i7-7700HQ 2.80GHz Nvidia GeForce GTX 1050 32 Gb RAM DDR4, Uncore Freq 3490 MHz, DRAM Freq 1197 MHz 1 Tb HDD 1 Tb SSD NVME M.2 Sabrent Rocket 4 PCIe most of my assets are 72dpi resolution. IMG_8041.MOV IMG_8041.MOV Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted May 20, 2021 Staff Share Posted May 20, 2021 Hi @Hachi Baihaqi, Our sincerest apologies for the delayed response here, we're currently working through a backlog of tickets, so many thanks for your patience and understanding. Our latest update implemented OpenCL Hardware Acceleration to Windows, which utilises your Graphics Card to help render the Affinity document. A few users are experiencing issues with this enabled, the number one cause of which is outdated Graphics Card drivers. Please visit the manufactures link below to download the latest driver available - - Intel: https://www.intel.com/content/www/us/en/support/detect.html - Nvidia: https://www.geforce.com/drivers - AMD: https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect Note: you may need to go direct to your PC manufactures website for the driver, if you see a warning regarding 'OEM drivers' when trying to install one from the above sites. Once downloaded and installed, please restart your computer and then launch the Affinity app again. This should hopefully reduce the number of delays you're seeing in the app. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.