Unable to download Affinity Photo 1.9.1 from App Store

[ramitche]

Hello,

I've been trying for a couple days to download the latest version of Affinity Photo on the App Store to no avail (spins indefinitely).  Is this a known issue? 

Is there any corrective action I can take?   I've tried to restart my Mac, logout and login to the App Store.   Same issue on laptop.

I've had no issues in the past with upgrades -- I'm currently running 1.9.0 on MacOS.  

Thank you,
Russ

Edited February 27, 2021 by ramitche

[Dazmondo77]

I'm guessing you're on Mojave? if so the app store in mojave seems to be a bit broke (was working great a week ago) here's a work around to temporarily get the app store to get downloading again:

 

   On 2/26/2021 at 7:44 AM,  Dazmondo77 said: 

For any other Mojave users who have had trouble with the MAS hanging on all downloads (for me on two different macs running Mojave) I found a solution that worked from a user (User366) on stack exchange, that sorted the app store:

APP Store Fix

Go to Activity Monitor and force-kill appstoreagent process. The app started to download at once. After force-killing appstoreagent, there was no need to log out and log in again in the App Store. Updates and downloads just work again.

Hope this helps

Now have Pub Des Pho working great on both Macs - Great work team

[catlover]

See this link for temp. fix.

https://forum.affinity.serif.com/index.php?/topic/136045-updating-via-mac-app-store-fails/

[ramitche]

Thank you, that worked!