Phil Spencer Posted February 27, 2021 Share Posted February 27, 2021 Affinity photo 1.9.1 will not load on my laptop, I just get the flash screen then nothing it won't even open. Yet it works fine on my desktop computer which is the same standard as my laptop details and Operating system details below. This is very frustrating how do I get it to work on my laptop? Any help would be greatly appreciated, all drivers are up to date also, Windows is up to date. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted May 17, 2021 Staff Share Posted May 17, 2021 Hi Phil Spencer, I apologise for the delayed response we have been incredibly busy and unfortunately this has caused some posts to slip through the net. Have you since been able to install the app? If not please could you try again to see if its now working? Please make sure you re download the installer. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Phil Spencer Posted May 17, 2021 Author Share Posted May 17, 2021 Hi Callum I solved the problem, I have two graphic drivers on the computer an Intel driver and a Nivida Realtec driver, the system was defaulting to the intel driver and when I disabled it no problem everything now runs OK. Quote Link to comment Share on other sites More sharing options...
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