pigamagoo Posted February 26, 2021 Share Posted February 26, 2021 I have bought Affinity Designer and photo. Today I purchased Publisher and I copied the product key but when it prompted me to enter it for activation, it would not do anything. Is there a way that I can go back and get my product key or do I have to uninstall and re-install? Thank you. Peggy Hart Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted February 27, 2021 Share Posted February 27, 2021 @pigamagoo Welcome to the Affinity forums. Which OS (MAC, Windows or iOS)? Mention of a Product Key suggests you bought Publisher from the Serif store. Is that correct? If so, log into your Affinity account, go to "Downloads and Product Keys" and all the information will be there. No need to uninstall and reinstall merely to be able to enter your Product Key. HTH Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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